The Rose Gaming Resort

4.3

Resorts
Dumfries, VA

About this business

Hospitality Resorts

Location details

17680 Colonial St, Dumfries, VA, 22026, United States

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4.32,162 reviews

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Dr. Hugh

a year ago

Beautiful Accommodation The hotel is new. Very modern, very clean. Beautiful decor, nice lighting, it’s worth the price.

Business response:

Dr Hugh,Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team was able to provide you with a memorable experience. It’s always wonderful to know that our guests felt comfortable and well taken care of during their visit.We truly appreciate your feedback, and we're delighted that you had such a positive experience at our hotel. We look forward to welcoming you back in the future and providing you with another exceptio... read more

LaRita

a year ago

Business response:

We're thrilled to hear that you had a great experience with us. Your feedback means a lot, and we truly appreciate your support. If there's anything more we can do for you, please don't hesitate to reach out. Looking forward to serving you again soon!

leatrice

a year ago

BED TOO LOW

Business response:

Thank you for sharing your feedback with us. We appreciate your honest review and we’re sorry to learn that we didn’t fully meet your expectations.Your comments are valuable to us, and we will certainly review them with our team to ensure we improve where needed. We hope you’ll give us another opportunity to provide a better experience in the future.Thank you again for your time, and we hope to welcome you back soon!

Carmen

a year ago

New Hotel - Very Clean Brand new hotel. Very clean. They offer a complimentary continental breakfast that is brought to your room.

Business response:

Hello Carmen,Thank you for the kind words! We here at The Rose are overjoyed that you enjoyed your stay with us. Should you find yourself in the area, please do not hesitate to stay with us again.

Derrick

3 weeks ago

I stay at this casino after experiencing my grandson kindergarten graduation….As my wife and I were checking out we had the WORST EXPERIENCE EVER with Melissa at the front desk. After helping an elderly couple before us she received a phone from another customer looking for additional discounts for Juneteenth. Melissa proceeded to address this customer as opposed to putting them on hold and asking me if i was checking out. Melissa ignored me and my wife and continued addressing this reservation for at least 14 minutes. Never... read more

Business response:

Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience during checkout. Your feedback has been shared with our leadership team for review.

Yigit

a month ago

Absolutely the worst experience I’ve had with my family and I spent my youth backpacking

Business response:

Thank you for your feedback We are sad to hear that you did not enjoy your stay. We will work hard to improve the experience for all of our guests.

Courtney

a month ago

Business response:

Thank you for the feedback. We hope you'll give us another chance in the future.

Catherine

2 months ago

I never received my breakfast

Business response:

Sorry to hear that your breakfast was not delivered. For future reference, We are always available to bring it to you upon request!

Christyan

2 months ago

Business response:

We are sorry to hear that your stay was not up to our standard. Please reach out to us to provide more details as to how to better our guest experience.