The Smith-Rhoades Team - BankSouth Mortgage

Trini Lopez Walker J. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

I personally love working with Natasha! She was very quick with responses via email. When I called she would pick up or return my call within hours. This was a time sensitive process and I feel like she was always right on time. I appreciated her the most throughout this process. 

Tiquiala G. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Awesome Experience!!! 

Michal M. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Prompt answers. Extremely knowledgeable and attentive. 

Cherryl J. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

I want to thank Laura and her team for getting me from start of the mortgage loan process to finish. They were efficient and professional. Thank you for making this process seem so easy. 

Laronica S. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Better communication with underwriting towards closing. 

LaNita Sherri W. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Laura and her team (especially Sasha) were very helpful as I navigated my new home purchase. I received prompt responses to my questions and clear guidance. I look forward to the opportunity to work with them in the future. 

Jose David Vitale P. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Excellent customer service 

Monique W. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

There was a little hiccup with the income that was reconciled quickly but very close to closing. Not sure if that could have been caught earlier. Stressful last 2 days before closing. 

Kai S. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Laura and her origination team were great. The processor on the file was not.