The Smith-Rhoades Team - BankSouth Mortgage

Zachary Christian A. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

It seems like we had to send lots of repeat documents to different members of the team. I wish they communicated better at times to eliminate the extra work needed on our end. Also as this was our first time buying a home we wished they would explain why more. Like why the need certain documents, or what we are signing , or things like that. Just better explanation why instead of just saying we need this and that. 

Nicole L. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Great experience 

Samuel S. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

The team at BankSouth was great in getting us through the process of getting the loan and the home that we wanted they took the time and patient we needed we being baby boomers they walked us through and made it happen we’re grateful we recommend them highly 

DAVID YOUNG J. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Laura is very knowledgeable of mortgage financing. Laura is always eager to assist and answer all my questions; she made the entire loan process very easy and pleasure to work with. I will definitely inform my friends and family. 

Errol B. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Good advise, service, and communication. The people involved were very professional and got the job done ontime. 

Shawna-Kay W. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Great communication and a timely response! 

Latisha M. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Laura Brown and her team were great! They made this process a pleasurable experience. When I had questions, they were very responsive ,even on weekends. She made sure that I was comfortable with the mortgage loan I was getting. I would highly recommend them. Latisha 

Chris Kent R. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Not interested in filling out all parts of the survey. They should be a way to skip this step. 

Latisha Monika M. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Working with Laura and her team was a pleasurable experience. William was awesome and always had such a positive attitude. He was very helpful and was always available to answer my questions.