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The Village at Sherman Oaks
- Retirement Homes
- Sherman Oaks, CA
About this business
Location details
5450 Vesper Ave, Sherman Oaks, CA, 91411, United States
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this is the most wonderful place I have been. I looked at 15 other homes like the village. nothing compares because of their incredible executive director Keith he is generous, available and sensitive. he helps us in any way he can. thank you Keith for making my stay here special Marilynn Record greatful
Business response:
Thank you so much for your heartwarming words, Marilynn! We're thrilled your experience at The Village stands out, and we're especially grateful for your kind words about our executive director. We're fortunate to have him on our team, and we'll be sure to pass along your appreciation. If there's anything else you need or if you have any further feedback, please feel free to reach out. Thank you for being a part of The Village family!
The peace of mind of knowing that my mom is being well taken care of, living in a beautiful community and happy where she is living a child cannot put a price on that. Since Keith Payne joined there is a noticeable able difference. Many improvements, much more organization. Thank you to whomever had a good sense to hire Keith. Thanks to everyone there for keeping my mom happy!
Business response:
Brad, We are delighted your mom is happy at The Village at Sherman Oaks! Knowing we've contributed to your peace of mind is the greatest reward. Thank you for entrusting us with your mom's care and happiness. We cherish the opportunity to be a part of her journey. If we can help in the future, please reach out.
My Mom has lived at The Village for a little over 2 years now and is doing well as her age increases and her health declines (as is normal). The Village offers classes, outings and friendships from the variety of residents in this Assisted and Independent Living community. They are on their 3rd Executive Director, Keith Payne, and they finally got it right. Keith has been a huge asset in making The Village a better place to live. He increased the amount of assistants, installed upgrades to the infrastructure and, most import... read more
Business response:
Thank you for sharing your feedback, NS. We truly appreciate your perspective on your mom's experience at The Village over the past two years. We're thrilled your mom is thriving in our community, engaging in classes, outings, and forming friendships with fellow residents. Your input is valued, and we are committed to continually improving. If there's anything specific you'd like to discuss or suggest, please feel free to reach out. We're here to ensure that The Village at Sherman Oaks remains a place where residents not... read more
What a wonderful representative for the village! I had a tour today with Elizabeth Gonzalez. I enjoyed my visit with her very much. She is knowledgeable, understanding and patient. I saw her interact with some of the residents and she is sincere and caring . The village itself is beautiful ! Thank you Elizabeth I appreciate the time spent with you today
Business response:
We appreciate your taking the time to share your positive experience at our community and with Elizabeth. It's wonderful to learn she made your tour enjoyable and showed you our “Genuine Hospitality.” We'll be sure to pass along your kind words. Thank you again for visiting The Village at Sherman Oaks. If we can be of assistance as you continue your senior living research, please do not hesitate to contact us.
My mom has been at TVSO for almost 2 years now. She loves it, and so do we (her kids, siblings and friends). She is truly thriving there, making friends, exercising, enjoying the entertainment, and just generally doing really well. The grounds are beautifully maintained, the staff is incredibly warm and personable. Now that COVID isn't keeping everyone locked down, we are seeing the true value of TVSO in the many social, intellectual and therapeutic opportunities afforded to the residents. There are a few suggestions I have ... read more
Business response:
It's great to hear such wonderful feedback, Nate. We're thrilled your mom is thriving at the community and enjoying the many opportunities for social connections. Thank you for your understanding and patience during the pandemic as we worked to safeguard residents' safety and well-being. As you mentioned, our community has returned to normalcy with in-person gatherings, visiting entertainers and more. Kudos to your mom for stepping outside her comfort zone and opening herself to all the wonderful possibilities that continue ... read more
Always enjoy stopping by to see my grandma here at the village. Everyone is super friendly and accommodating. Couldn't be more thankful for everyone watching over her here!
Business response:
Thank you, Alejandra. We’re thrilled to provide you and your family the peace of mind that comes with knowing your grandmother is surrounded by a caring, dedicated team. We appreciate the stellar five-star review!
I just had to get on here and add a review, my mom had a very difficult decision to make when it came to my grandmother's health and the care that she needed. We looked at several places but all the other places we had gone to seemed to lack staff or any kind of care to care? I don't know if that makes sense, the people there seemed sad... But at this place as soon as we walked in it felt more lively and warm and it definitely made it easier for us to decide on this place for my grandmother. She has been there now for two mo... read more
Business response:
Mon, We understand the challenges of finding the right community for a family member and are thrilled The Village at Sherman Oaks was the perfect fit. We've also heard similar feedback from residents and families about feeling our community's vibrancy the moment they walk in. So glad your grandmother is meeting new friends and enjoying all the wonderful programs and events that make The Village at Sherman Oaks so special. We appreciate the recommendation and are happy we could ensure a smooth transition. The Village at Sher... read more
I had a chance to stop by to visit my girlfriends grandma and I have to say this place is amazing. Clean environment friendly staff just overall good experience. The inside apartment was very well kept and clean. I'm assuming that the housekeeping is always on top of things.
Business response:
Hi Chris, Thank you so much for taking the time to share your experience visiting your girlfriend’s grandmother. We strive to exceed residents’ and families’ expectations and are glad you could see our hard work and commitment firsthand. Yes, you’re correct. Our housekeeping department ensures each residence is immaculate and welcoming for residents and their guests. We hope you’ll be back to visit soon. The Village at Sherman Oaks
I love it here. Friendly staff Residents are the best. We are the best in Sherman Oaks Come visit us on a tour.
Business response:
Issa, thanks for leaving a five-star review. We’re so happy you enjoy being a part of The Village at Sherman Oaks family. And you’re right, we are the best!
Frequently asked questions about The Village at Sherman Oaks
How is The Village at Sherman Oaks rated?
The Village at Sherman Oaks has a 4.3 star rating with 184 reviews.
When is The Village at Sherman Oaks open?
The Village at Sherman Oaks is open now. It is open 24/7.