The Village at Sherman Oaks

Randi S. 

on Yelp

3 years ago

I cannot say enough about "The Village"....my mom is 86 years young and this lifestyle is keeping her active, social and healthy. She is as busy as she wants to be (very active) and some choose not to be. The classes like aquasize and volleyball (with balloons) keeps spirits high. Bingo is huge as is Rummycube. I'm heading over there now for their holiday luncheon! 

Susan C. 

on Yelp

3 years ago

I have struggled with the decision to update my review because there are some wonderful people who work at The Village - but I feel I need to alert people. It's my hope that by posting this publicly, they'll take action to correct things. My mom was fortunate to have a wonderful private duty care giver who stayed with her a good portion of the day and night, BUT she couldn't be there 24/7 so I started to spend more time there, including overnight. What I witness was horrifying. My mom was in the memory care unit and at the t... read more

Janet B. 

on Yelp

4 years ago

I moved my parents from Florida to Independent living at The Village  of Sherman Oaks In April, 2016.  They had 3 and 1/2 wonderful years.  The elevators were a problem and the the food depended on the "new" chef and there were several.  However,  we didn't care because my parents were happy.   In the fall of 2019, my parents needed more help and we hired aides for a while but that got costly and didn't seem to be enough.  Thus, we moved my parents in November 2019 to assisted living.  Jeff La Belle was the new director and... read more

Carole R. 

on Yelp

5 years ago

Thank you to the staff at The Village, and especially Director Jeff LaBelle, for working so hard to try to keep all the residents healthy and safe during these very stressful times. I have watched as the safety precautions have changed as the needs of the community and orders from the state have changed and I appreciate all the communication the families receive. My mom would have been very vulnerable all alone in her house and I am thankful she now lives is in a community that cares and pays attention to their residents. 

Cary J. 

on Yelp

5 years ago

The people at this facility could care less about business. Calls don't get answered and when you leave a message no one returns your call. Stay away from even talking to Patricia. 

Tricia S. 

on Yelp

6 years ago

Our recent visit to The Village in Sherman Oaks was to to assess its suitability for a family member. We were so impressed! The facility is lovely, and so much to do. Movie theater, beautiful pool, card room, workout facility, lovely dining room, and so on. The staff is so friendly and informative. The rooms are clean and well-designed. I think we found the winner! 

Phyllis B. 

on Yelp

6 years ago

I had the need for a respite care facility and went to the Village At Sherman Oaks. I met Alison White and from that moment on everything was easy. I cannot say enough marvelous experiences with Alison. At every turn when I needed her assistance, even recently with another family member, she went out of her way to provide professional care and competent attentions. She is intelligent, intuitive and responsible. Alison and the others, the director Jeff, Tracey and Gabriela were kind to me and always helpful. I express my grat... read more

Diane B. 

on Yelp

6 years ago

The facility has unprofessional staff.... they loose caregivers personal information and don't seem to care. I was on the phone with Christian asking him why do they always misplace people's personal information???? He answer was.. "Did you call here to give me your opinion or is there anything you need!!! Very RUDE. I asked to speak with his supervisor and he HUNG up on me 

Mommy L. 

on Yelp

7 years ago

This place is infested with bed bugs. They are trying to treat them by treating each unit but they need to exterminate the entire building. They continue to find hundreds of bed bugs in each unit and then each elderly tenant needs to be moved for days which is incredibly hard. Mattress box spring everything thrown away and still beg bugs throughou the building. We are spending money replacing items and hiring extra care for our mother. It is a nightmare and they are not handling it properly.