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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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We felt very rushed. The restaurant was less than half full, and the server came to check on us too often and rushed to take payment for the check right after she put it on the table and before I could even look at it.
Business response:
Thank you for sharing your experience with us. We sincerely appreciate your feedback and are glad to hear that you chose to dine with us. We strive to create a welcoming atmosphere where our guests can enjoy their meal at their own pace. It seems we fell short in this instance by making you feel rushed, which is not our intention. We value your insights as they help us enhance our service. Please know that we are actively addressing this to ensure a more relaxed dining experience for all our guests in the future. We hope you... read more
Service was good, food was average. Not as good as other Cunningham restaurants.
Business response:
Thank you for sharing your experience with us. We are glad to hear that you found our service to be good, as our team strives to provide attentive and welcoming hospitality. We appreciate your feedback regarding the food; we are committed to continuously improving our offerings and ensuring that they meet the high standards set by our other Cunningham locations. Your insights are valuable to us, and we hope you will give us another opportunity to exceed your expectations in the future. Thank you again for your review, and we... read more
I've been to many of the Cunningham restaurants and this one left me disappointed by comparison. The building smelled like they had a dried floor drain. The food itself was fine, but I expected better. It just didn't feel like the same attention to quality and detail. Overall it felt rushed. The whole dinner seemed like a hurry and it showed in the quality.
Business response:
Hi Daniel, We appreciate your feedback. We're sorry to hear that your experience at Theo's Italian didn't live up to your expectations. We always strive to deliver a high-quality dining experience, and we're disappointed that we fell short this time. Your comments about the atmosphere and the food are valuable and will be taken into consideration as we continually work on improving our guest experience. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.4 star rating with 903 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.