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TLC Complete Care
- Healthcare
- Corpus Christi, TX
About this business
TLC Complete Care emergency room in Corpus Christi was founded on the principles of caring for our patients in a timely manner, in a professional environment, all with a positive attitude from start to finish. We are proud to serve the community of Corpus Christi with a state-of-the-art medical facility staffed by the most professional team in South Texas. Our providers have extensive experience in treating all emergency conditions with multi-year practices and training in emergency medicine. Our goal will continue to be fas... read more
Location details
7330 S Staples St, Corpus Christi, TX, 78413, United States
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Very friendly and professional staff, from front desk employees thru to the doctors. Despite being very busy, everyone was given immediate attention as soon as they walked thru the door. Wait time was much shorter than I expected. Doctor, nurse, and EMT were very thorough in discussing my medical issue and subsequent diagnosis. I was given several prescriptions to treat my illness. In and out in a very short time period. Very pleasant experience.
Business response:
Hello Ms. Bontempo, Thank you for telling us about your ER experience at our TLC facility recently. We couldn't' be more pleased to hear it was so pleasant! It's so important that our patients get the treatment and care they so deserve. We really appreciate the feedback. Thank you again and please stay safe.
I appreciate the fact that I was not turned away because I was feeling bad. All safety measures were taken, getting results to my illness eased my stress level and being able to receive a prescription. Thank you
Business response:
Hello Ms. Simons, Never turned away because of symptoms. We handle every emergency no matter how big or small! We are open 24/7 and ready to help in a moments notice. Thank you for your feedback! Please take care and thank you so much!
Staff was exceptional nice/respectful. They explained everything thoroughly and answered all my questions
Business response:
Hello Ms. Easley, Thank you for taking the time to give us feedback on our TLC location. We are thrilled with your feedback and want you to know we're here 24/7 and always ready to help whenever you need us most. Please get well soon and thanks again.
I waited for 4 hrs for being there for the first time. I really like the experience and love the er doctor how he explains it to me. Would I go back, yes I would.
Business response:
Hello Ms. Ramirez, So very so about the unusually long wait time. With the virus rearing it's ugly head we are seeing unprecedented volume recently. We are so thankful for your patience. We appreciate the kind words even after waiting and are thrilled you would visit us again in the future. Please get well soon and thanks again.
Excellent service
Business response:
Hello Mr. Tello, Why thank you! We want our patients to be well and happy! Please get well soon!
Customer service from the front desk clerks to the tech, nurse, and doctors all were very attentive and truly caring. I always take my family to TLC for all care… thank you TLC staff!
Business response:
Hello Ms. Rjasko, Thank you for the kind review of our TLC staff members. We love our return customers, or should we say "family" members. When someone visits Complete Care they automatically become a family member. Top of the line treatment from dedicated, professional individuals. We appreciate you! Thank you again and please take care.
Your whole staff were very nice and attentive!
Business response:
Hello Ms. Trevino, Thank you for the kind words! We appreciate you!
Staff was friendly and very helpful. The physician took the time to help with my symptoms and did not dismiss me even in a very busy clinic. This will be my clinic of choice for any future urgent needs. Staff were also observed cleaning chairs in the waiting room. Thank you!
Business response:
Hello Ms. Morales, Clean. Fast. Safe. That is our motto. We appreciate you giving us feedback so we know we are doing everything possible to help facilitate that! We truly care about our patients and only want the very best for them. Thank you for your kind feedback and please take care.
Although it was a long wait due to the volume of people being seen, you all do a great job and thank you for all you do.
Business response:
Hello Ms. Garza, So sorry to the unusually long wait time but we've are seeing a very high volume of patients at this time. We appreciated your patience and are very thankful for your kind words and 5 star rating! We hope you feel much better very soon. Thank you so very much!
Frequently asked questions about TLC Complete Care
How is TLC Complete Care rated?
TLC Complete Care has a 4.9 star rating with 3,080 reviews.
When is TLC Complete Care open?
TLC Complete Care is open now. It is open 24/7.