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TLC Complete Care
- Healthcare
- Corpus Christi, TX
About this business
Location details
7330 S Staples St, Corpus Christi, TX, 78413, United States
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Love TLC 10/10 recommend
Business response:
HI Mr. Bellows, We are delighted to hear that you would recommendation TLC to others! Really appreciate the high rating. Thank you for choosing TLC Complete Care. Please get well soon and thanks again.
Everyone was so friendly and helpful Doctor was very knowledgeable, highly recommend
Business response:
Hello Mr. Bellows, We are delighted to hear about your positive experience with our friendly, helpful team and knowledgeable care. Hope you feel much better very soon. Please take care.
Receptionist wasn’t very friendly I guess because I called her on her lunch while she was sitting there eating lunch she had an attitude , The the Doctor and nurse or awesome .
Business response:
Thank you for your feedback. We appreciate your kind words about the Doctor and nurse. We are always looking for ways to improve and will follow up on the issues you described.
I went there because earache, I was in a lot of pain and waited more than one hour in the waiting room, once in waited another 45 minutos, they did a covid and flu test and it took forever to get the results. Finally the doctor did a quick examination and left, no more than 3 minutes. I spent 2 hours there and paid $225 dlls just for earache (I have health insurance!) When I asked the front desk lady about the long wait and excessive cost, she answered very rude. Never going back there, worst experience ever!
Business response:
Thank you for taking the time to provide your feedback. We apologize that your experience was anything less than exceptional. Our Medical Director, Dr. Stuckey, attempted to contact you but could not reach you. At your convenience, please call Dr. Stuckey at 361-336-0136.
Dr Byron Conner was the rudest and most unprofessional health care professional I’ve ever encountered. He berated me, made me feel incompetent for coming to the ER with 2 kidney stones and spoke down to me. Pretty sad that myself as a clinician was treated this way. I felt so miserable and did not want to sit in the ER at Spohn for 8 hours with intractable pain, nausea, and vomiting so came to this ER which I thought was the whole point only to be belittled and to feel like an inconvenience. My husband and I were both astoun... read more
Business response:
Thank you for speaking with our Medical Director, Dr. Stuckey on the phone. We strive to provide the highest level of care and will use your feedback as a driver for improvement. We hope you are feeling better and please do not hesitate to reach out to Dr. Stuckey if you have any questions or need additional assistance.
What a great provider! Cate about their patients.
Business response:
Thank you for your kind words, Linda! We are delighted to hear that you had a great experience with TLC Complete Care. Providing exceptional care and genuinely caring for our patients is our top priority. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (361) 336-0136.
This office was wonderful and the physicians were awesome. Even got a call a few days later to check on me. Great job!!
Business response:
Thank you for your kind words, Linda! We're delighted to hear that you had a wonderful experience at TLC Complete Care. Our physicians are dedicated to providing excellent care, and we're glad to know that you felt well taken care of. If you ever need our services again, please don't hesitate to reach out to us at (361) 336-0136.
Dr refused to give medication in liquid form that is available to me due to me not being able to swallow pills. Reasons stated 1. Has to Be refrigerated. 2. It could be spelled. 3. She has six year olds that can swallow pills. 4. The pharmacy would have to compound it.. Unbelievable lack of patient care I called multiple times for a supervisor to call me back. I was told I could go back in and pay another $150 to see another doctor.. this used to be my favorite go to for ER. I will no longer return and no longer can reco... read more
Business response:
Thank you for speaking with our Director of Nursing, Trish, on the phone recently. Our team strives to provide the highest level of care and values your feedback. Please do not hesitate to reach out to Trish if you have any questions or need additional assistance.
I walked in the facility at 4:58 pm…and did not leave until 9:15 pm. I was there for a little more than 4 hours. I had to have my husband pick up my little girl because she was hungry. I was seen less than 20 mins. The physician was super nice and good but the time management needs to improve. This isn’t the first time I waited that long. My last visit before this one lasted around that long or longer as well.
Business response:
Thank you for taking the time to share your feedback. We work diligently to minimize prolonged wait times and to keep crop our patients informed about delays. Our team is always looking for ways to improve and will follow up on the issues you described. Our Director of Nursing, Trish, attempted to contact you but was unable to reach you. At your convenience, please call Trish at 361-336-0136.
Frequently asked questions about TLC Complete Care
How is TLC Complete Care rated?
TLC Complete Care has a 4.8 star rating with 3,381 reviews.
When is TLC Complete Care open?
TLC Complete Care is open now. It is open 24/7.