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TLC Complete Care
- Healthcare
- Corpus Christi, TX
About this business
Location details
7330 S Staples St, Corpus Christi, TX, 78413, United States
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This office was wonderful and the physicians were awesome. Even got a call a few days later to check on me. Great job!!
Business response:
Thank you for your kind words, Linda! We're delighted to hear that you had a wonderful experience at TLC Complete Care. Our physicians are dedicated to providing excellent care, and we're glad to know that you felt well taken care of. If you ever need our services again, please don't hesitate to reach out to us at (361) 336-0136.
Dr refused to give medication in liquid form that is available to me due to me not being able to swallow pills. Reasons stated 1. Has to Be refrigerated. 2. It could be spelled. 3. She has six year olds that can swallow pills. 4. The pharmacy would have to compound it.. Unbelievable lack of patient care I called multiple times for a supervisor to call me back. I was told I could go back in and pay another $150 to see another doctor.. this used to be my favorite go to for ER. I will no longer return and no longer can reco... read more
Business response:
Thank you for speaking with our Director of Nursing, Trish, on the phone recently. Our team strives to provide the highest level of care and values your feedback. Please do not hesitate to reach out to Trish if you have any questions or need additional assistance.
I walked in the facility at 4:58 pm…and did not leave until 9:15 pm. I was there for a little more than 4 hours. I had to have my husband pick up my little girl because she was hungry. I was seen less than 20 mins. The physician was super nice and good but the time management needs to improve. This isn’t the first time I waited that long. My last visit before this one lasted around that long or longer as well.
Business response:
Thank you for taking the time to share your feedback. We work diligently to minimize prolonged wait times and to keep crop our patients informed about delays. Our team is always looking for ways to improve and will follow up on the issues you described. Our Director of Nursing, Trish, attempted to contact you but was unable to reach you. At your convenience, please call Trish at 361-336-0136.
I was treated very well and Dr Adams was great thank you again
Business response:
Hello Mr. Ortiz, , We really appreciate you taking the time to share your feedback with us! We're grateful you chose our TLC location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
Horrible Wait Time
Business response:
Thank you for taking the time to provide your feedback. Out team works diligently to maintain minimal wait times and we are sorry for the prolonged delays you experienced. Recently, our facility has seen a significant increase in volume due to the current influenza spike and we are addressing this issue. If you have any questions or need additional assistance, please feel free to call our Director of Nursing, Trish, at 817-336-0136.
Excellent patient care
Business response:
Hello Mr. Fehlauer, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our TLC location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again!
I was in and out with in an hour and a half. Two patients were ahead of me but they saw me and took x rays and finished in no time
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our TLC location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again
They were out of material to do a cat scan and we’re wanting to transport me to a nearby ER. I refused the service and was still charged $70 for the visit.
Business response:
Thank you for speaking with our Director of Nursing, Trish, on the phone recently. We strive to provide the highest level of care and genuinely value your feedback. We understand that the conversation went well and Trish was able to address your concerns. Please do not hesitate to reach out to us if you have any questions or need additional assistance.
On Christmas day they were able to treat me for Infection and severe pain from a tooth abscess. Not a hospital with their high charges. Better service ,professional friendly staff
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our TLC facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again!
Frequently asked questions about TLC Complete Care
How is TLC Complete Care rated?
TLC Complete Care has a 4.8 star rating with 3,441 reviews.
When is TLC Complete Care open?
TLC Complete Care is open now. It is open 24/7.