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7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I absolutely loved living at the ***** ****** *******Apartments. It was quiet, gated and a fairly small complex for apartments which was nice. The manager Ariel was always friendly and pleasant. I would have lived here a very very very long time if could. The only reason for the 4 star rating is there was a misunderstanding about the garages, that we had to give up and we continue to see people doing the exact thing we were told wasn’t allowed which is frustrating. Other than that, our apartment was nice and clean no mold an... read more
Business response:
Thank you very much for taking the time to leave us this feedback. We're thrilled to hear you loved your experience at our apartments and we are sorry about any miscommunication that occurred regarding the garages and our policies. We'd love to have you back in a TMG community the next time you're looking for a home, so don't hesitate to reach out to our office if you ever have any questions or would like any additional information. Thanks again and we hope you're doing great!
Dave did a great job fixing both bathrooms in a timely manner
Business response:
Thanks for this feedback. We are proud of our hard-working team members. If you ever run into any other issues, don't hesitate to let us know!
Krystyna provided a prompt reply to my E-mail request with the needed information. She also followed up with me to see if I needed any additional information.
Business response:
Thank you! We're glad we were able to assist you and if you have any additional questions or need any help, please reach out to us again!
Pardella was great at helping come up with solutions for a concern I had with mandatory inspections of my condo and how to keep informed if I happen to be traveling and might miss a notification. She was professional, patient and courteous while I explained my concern and I am satisfied with the results.
Business response:
Thanks for sharing! This is wonderful to hear. Our team is happy to accommodate when situations like this arise and we will continue working tirelessly to provide our clients with friendly and attentive service.
I worked with Jim to sell my property in Vancouver. Jim was very good at keeping me informed on what was going on with the sell and what would be hapening next. He was always quick to respond to any questions I might have. It was a pleasure working with Jim and I would highly recommend him and The Management Group!
Business response:
We greatly appreciate your wonderful recommendation of our team here! We're dedicated to providing excellent support, so thank you and if you are ever in need of our services again, don't hesitate to reach out!
Tiana N******** was most helpful after a rain storm left my deck area a tree laden mess. She returned my emails quickly, and the maintenance crew she worked with did a very clean job. This has not been the case with previous crews or contacts, so a happy surprise.
Business response:
This is great to hear! We understand these situations can be stressful and require a quick response and resolution, so we were more than happy to promptly help you clear your deck after the storm. As always, whenever you have any questions or concerns, contact our team and we'll be there to help as soon as we can!
LUIS MORAN EXCELLENT SERVICE
Business response:
We pride ourselves in providing every person with excellent customer service. Your review proves it once again! Thank you for sharing.
Kudos to Marina S****** for her help today with managing my snowbird address issues. She was terrific. *** ******* ******** *****Condominiums
Business response:
We are happy to hear our team member was able to provide excellent customer service and resolve this issue quickly. We appreciate our homeowners! Thank you.
I have been using The Management Group since 2005 to manage a rental that I purchased as an investment. They have done an excellent job of managing it. I have decided to sell this house and was completely amazed at the wonderful condition that it was in after being rented to at least 5 or 6 different families in the last 14 years. It was only vacant for a few weeks every time a tenant vacated it. Jim P***** was my manager for at least half of the time and did a great job and was very responsive to my needs. My most recent ma... read more
Business response:
Words can hardly express how thrilled we are to be reading your feedback! We take pride in providing our investors, like you, with the unparalleled service and experience they deserve from start to finish. We are glad to hear you've been happy with our services over the last decade. Best wishes with any future investments!
TMG Property Management Services NW, LLC has a 4 star rating with 958 reviews.
TMG Property Management Services NW, LLC is closed now. It will open tomorrow at 9:00 a.m.