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Tom Brassfield with Novus Home Mortgage

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About this business

Novus Home Mortgage, a division of Ixonia Bank, offers the most diverse set of loan products in the industry. No matter what situation you may face, we set you up for one thing: to help a family get into a home. Novus Home Mortgage has the product mix for every customer. SIMPLE. DIGITAL. OUR 5-STEP LOAN PROCESS. Make your homeownership dreams a reality when you work with our experienced loan officers. Follow our step-by-step guide from your loan pre-approval, home search with your realtor, home appraisal, and insurance pr... read more

Location details

20225 Water Tower Blvd., Suite 400, Brookfield, WI, 53045, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
5.043 reviews
ABBY's profile image
3 years ago

Thanks Tom for your help and education throughout my loan process. It was easy to reach Tom with any questions and his team got all my paperwork done efficiently. I would recommend him to anyone, especially VA loans since they give additional discounts no one else offered! 

emilys.'s profile image
3 years ago

By the grace of God my husband and I found Tom and quickly learned about his expertise in VA loans. It was through his education and experience we were able to purchase our home with minimal issues. He saved us from a horrible rate and issues we were experiencing with the first company we were introduced to, and turned around our thoughts that all "these people" were the same We are so grateful for all he did for us. We highly recommend him! 

jvargas58's profile image
3 years ago

Tom and his team are a joy to deal with. Tom is very thorough and explains the complicated finance process with much ease. He is always available no matter the date or time. I highly recommend Tom Brassfield for your home loan needs. 

Laura K's profile image
Laura K 
3 years ago

CALL TOM! Tom helped me purchase my first home and he was thorough and extremely helpful! He was honest, timely, and you could tell he truly wanted the best for me. Highly recommend. 

Amie's profile image
5 years ago

Tom contacted me right away. He was extremely quick to let me know how much we qualified for. After we did find a home Tom and his loan processor worked extremely hard to quickly process our loan. He helped answer difficult questions and solve even more difficult issues. I am very appreciative of all the hard work he put in and in the end and we finally met I felt like not just another client, but someone who really cared about me, my family, and our future home. 

Business response:

Amie, it was a pleasure to get you into your home here in Las Vegas that provided a great place to raise your family. As you found out, the mortgage process can be hard at times. I appreciate my borrowers like you that respond to our requests for more info than seems logical. Enjoy your new home! 

JeremyGilbert18's profile image
5 years ago

BNC Bank and Tom made the VA loan process so easy for us. Even though we were moving to a new state Tom walked us through the process every step of the way. I’m so glad we found BNC. Also BNC Bank does not charge any lenders fees for all VA loans! We highly recommend Tom and BNC. 

Business response:

Jeremy, working with you over several months of trying to buy homes in two areas of the US was really a pleasure. I know you had your hopes and dreams changed but you now have a home that was beyond what you even thought months ago. Thanks for letting us serve you as a VA loan borrower with our reduced fees on our VA loans. Enjoy your new home and the area it is in.! 

wkerschl's profile image
5 years ago

I wanted to close a week early due to my schedule and Tom and his team made sure that happened. They were also very professional and thorough in all they did. 

Business response:

I know that buying a home in another area from your primary residence, and traveling so much and needing to close quickly, can be a headache. We appreciate borrowers like you who respond quickly to our requests for docs and info so we can close you quickly. Enjoy the your new home when you are here in Kansas City. 

user83653977's profile image
5 years ago

I work a lot so my time is very limited to deal with much outside of my job. This was also my first time buying a home so I was quite intimidated. I finally found a house that was for sale by owner and thought I may be in over my head. Mr. Brassfield told me not to worry about a thing he would guide me through the process. I called and bugged him about everything. I thought he would just start ignoring my calls after awhile but he didn't. My first buy was a great experience thanks to Tom. 

Business response:

It was a pleasure making your dream of home ownership come true when you were not so sure it would happen. Thanks for getting my processor and I the docs and info so quickly when asked for. Helping 1st time buyers is always more rewarding for me as "not knowing what happens next" is the biggest concern throughout the process. I take the time to lay out what is happening now and what is coming next, until the loan is closed. Enjoy your new home in Texas for having your family together where you now work. Life is Good! 

zuser20161130052829343's profile image
6 years ago

Tom Brassfield with BNC National Bank were outstanding to work with. From my initial inquiry on Zillow for pre-approval through the date of closing they were there answering all of my questions and walking me through the complex mortgage loan process. They made me feel as if I was their most important customer, which had to be hard because I had a lot of questions...I couldn't have asked for a better experience. 

Frequently asked questions about Tom Brassfield with Novus Home Mortgage

How is Tom Brassfield with Novus Home Mortgage rated?

Tom Brassfield with Novus Home Mortgage has a 5 star rating with 43 reviews. 

When is Tom Brassfield with Novus Home Mortgage open?

Tom Brassfield with Novus Home Mortgage is closed now. It will open tomorrow at 9:00 a.m.