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Tom Brassfield with Novus Home Mortgage

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About this business

Novus Home Mortgage, a division of Ixonia Bank, offers the most diverse set of loan products in the industry. No matter what situation you may face, we set you up for one thing: to help a family get into a home. Novus Home Mortgage has the product mix for every customer. SIMPLE. DIGITAL. OUR 5-STEP LOAN PROCESS. Make your homeownership dreams a reality when you work with our experienced loan officers. Follow our step-by-step guide from your loan pre-approval, home search with your realtor, home appraisal, and insurance pr... read more

Location details

20225 Water Tower Blvd., Suite 400, Brookfield, WI, 53045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043 reviews
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aaronkemmling's profile image
aaronkemmling 
6 years ago

This is the third home I have bought a home with Tom and he has been exceptional as always. He is on top of things and does great job at facilitating the home-buying process. I have worked with different realtors and they have all said he does an excellent job. If you want an easy home buying process with expertise Tom is your guy. 

jared epavlik's profile image
jared epavlik 
6 years ago

Tom is a very professional and knowledgeable. His team and him worked quickly and efficiently throughout the entire home buying process. He was always there to answer the many questions I had. I couldn't of been in better hands. 

Business response:

It was great helping get you and your wife into your first home and such a great home with some acreage. Answering all your questions is always important to me as you go through the mortgage approval process, which has become way to demanding with the government rules. Enjoy your new home for years to come. thanks 

carine83's profile image
carine83 
6 years ago

Tom was very helpful and prompt in communicating to our concerns or questions. We felt like he had our best interest in mind. BNC bank did not charge any lender fees for our VA loan. 

Business response:

Thanks for your kind words. We at BNC Bank were glad you could use your VA mortgage loan benefit, which we offer with no lender fees because of your service to our country, to get your family into the home of your dreams. 

user7408838's profile image
user7408838 
6 years ago

Tom was quick to respond to our questions and made himself available when we needed a quick reponse. I would highly recommend him! He was even a resource for good home insurance providers which made buying a home as easy as possible. 

andrew kano99's profile image
andrew kano99 
6 years ago

Tom was a pleasure to work with. His calm demeanor was never pushy or salesman-like. He took a stressful and complicated process like getting a home loan and stepped us through it with ease. When the seller failed to meet their deadlines for closing, Tom was proactive to ensure that the sale transpired while meeting all of our closing agreements and without any extra costs out of our pocket. BNC Bank does not charge lenders fees on VA Loans and we received several thousand back at closing. 

kolichpd's profile image
kolichpd 
6 years ago

Due to major building delays this process took almost 11 months. Tom was right there with me through the entire process. He went above and beyond keeping up with title changes and city updates. Without his diligence I would still be waiting. Thank you Tom. 

Business response:

It was great to see you finally get the home that will help you live a easier life style that you desire. Enjoy your new home! 

kekaquan's profile image
kekaquan 
6 years ago

Tom was such a great lender. He is very personable and he tried to think about everything for us. He'll have every question of yours answered. Knowledgeable and personable. We worked with him in a different cities (We live in city A, he lives in city B and the house we are buying is in city C). We mostly communicated through phone calls and emails. The distance didn't cause any issues at all. 

Business response:

Thanks for the kind words of your review and your help in making it all work. Enjoy your new home! thanks 

SarinaLight's profile image
SarinaLight 
6 years ago

Tim and I were very weary of who to go through and Tom made us feel at ease w the entire process. He explained it all in a very understandable way. Whenever we had questions he had answers. He especially works w VA. We loved that when we had questions he didn't hesitate to answer and made the process way easier than I thought. Buying a home can be a complete headache, but Tom made the transition and transactions smooth as can be. Thanks Tom! 

Business response:

Sarina, thanks for your kind words. Helping VA borrowers is a reward in itself. BNC Bank makes it even better for the VA borrower in that we have NO lender fees for them. Enjoy your new home! 

usmc oorah's profile image
usmc oorah 
6 years ago

Tom Brassfield did an excellent job in communicating what needed to be done and when it needed to be turned in. I would definitely consider BNC bank as your lender, particularly those who are interested in doing a VA loan. No lender fees! 

Business response:

Toby, glad to help a Veteran get into a new home. I am not sure about higher than expected interest rate. We talked about locking in your interest rate at the time of your acceptance of your purchase contract and it was the same interest rate all the way to closing. I know all borrowers want lower interest rates. Enjoy your new home! thanks 

Frequently asked questions about Tom Brassfield with Novus Home Mortgage

How is Tom Brassfield with Novus Home Mortgage rated?

Tom Brassfield with Novus Home Mortgage has a 5 star rating with 43 reviews. 

When is Tom Brassfield with Novus Home Mortgage open?

Tom Brassfield with Novus Home Mortgage is closed now. It will open on Thursday at 9:00 a.m.