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Tom Wood Powersports Indy

4.7

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Location details

3400 East 96th Street, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7699 reviews
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Daniel H.'s profile image
Daniel H. 
3 weeks ago

Easy , fast , efficient 

Business response:

We are so happy to hear our team took great care of you, Daniel! Thank you for taking the time to rate us! Thanks! Tom Wood Powersports Indy 

Adam M.'s profile image
Adam M. 
a month ago

The sales and service team at TWPS is outstanding. I was in the market for driving lights to add to my new BMW R-18 B . They took the time to go over the options that would fit my needs . We looked at a great selection of lights from Denali Electronics. Adrian took the time to contact them directly to make sure everything I was looking for would interface with my motorcycle computer, and electrical system. They also ordered a bracket to fit the lights where I wanted them to be mounted. I really appreciate all the help this... read more

Business response:

Hi, Adam. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Tom Wood Powersports Indy 

Harold P.'s profile image
Harold P. 
a month ago

Your service department repaired and returned my bike in great condition Al damage was repaired except for the side luggage box. I understand that would have been very expensive and I agreed not to repair. Thank you! 

Business response:

Hi, Harold. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Tom Wood Powersports Indy 

David G.'s profile image
David G. 
a month ago

Work completed on budget. 

Business response:

David, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Tom Wood Powersports Indy 

Michael C.'s profile image
Michael C. 
2 months ago

My F800GT needed several repairs as well as regular maintenance. I missed my scheduled appointment due to a transport issue, but Rob in service worked my bike back into the schedule quickly once it was there. He communicated with me regularly as the work progressed and finished. Overall it was a smooth and easy experience. I would definitely visit again and recommend the dealership. 

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Michael for letting us know how the team did. You are appreciated! Thanks, Tom Wood Powersports Indy 

Rob F.'s profile image
Rob F. 
2 months ago

The staff at TWPS helped with my helmet purchase and they had all brands and sizes available! 

Business response:

We are so happy to hear our team took great care of you, Rob! Thank you for taking the time to rate us! Thanks! Tom Wood Powersports Indy 

Adam M.'s profile image
Adam M. 
2 months ago

After my motorcycle accident, the team at TWPS helped me get estimates, and an insurance adjuster to assess my bike. It was a total loss . Then the sales team showed me BMW R-18, K-1600 , R-12 that were in stock. They had a new ,old stock R-18B with the exact features as the one I had . It also had an upgraded paint option setting it apart from the rest . They graciously accepted a down payment and held the bike until my insurance company issued the loss check . I am extremely pleased with the all out team effort these fol... read more

Business response:

Hi, Adam. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Tom Wood Powersports Indy 

Adam M.'s profile image
Adam M. 
3 months ago

I was recently involved in an accident on my motorcycle. The Team at TWPS acted quickly to get an estimate to my insurance company. They also helped coordinate getting the adjuster to their shop for his assessment . The bike has been deemed a total loss . I am now working with the sales team on a replacement machine . They found a new old stock motorcycle from the manufacturer, same model , same features, with an upgraded paint scheme. The pricing was fantastic and I could not be more pleased considering the situation. These... read more

Business response:

Adam, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Tom Wood Powersports Indy 

Paul T.'s profile image
Paul T. 
4 months ago

Everyone was very friendly, knowledgeable and helpful. All of my questions were answered and I felt that my business was important to everyone 

Business response:

Hi, Paul. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Tom Wood Powersports Indy 

Frequently asked questions about Tom Wood Powersports Indy

How is Tom Wood Powersports Indy rated?

Tom Wood Powersports Indy has a 4.7 star rating with 699 reviews. 

When is Tom Wood Powersports Indy open?

Tom Wood Powersports Indy is closed now. It will open tomorrow at 10:00 a.m.