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Tom Wood Powersports Indy

4.9

About this business

About Us At Tom Wood Powersports Indy, our mission is to offer you the latest in Powersports products and parts at the best prices, and with unparalleled service. We offer an extensive selection of parts and accessories, along with a state of the art service department for all of your warranty and repair needs. We carry complete lines of Honda, MV Agusta, Club Car, Motus, Zero, UBCO, and Stacyc along with many other popular brands. We strive to provide the best quality in on and off road vehicles including, motorcycle, scoo... read more

Location details

3400 East 96th Street, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9510 reviews
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Richard H.'s profile image
Richard H. 
a year ago

For routine maintenance such as I had , 3.25 hours for a 24K service , it used to be for me in my experience that when service is scheduled it's completed the day it's scheduled rather than leaving the bike on the day scheduled for the work but it being a week in the shop before the work was completed Todd and I did discuss this and I appreciate his willingness to listen to my questions and comments I really do appreciate having a local shop and I do purchase gear and accessories here Chris has been great to work with as... read more

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Richard for letting us know how the team did. You are appreciated! Thanks, Tom Wood Powersports Indy  

Brian M.'s profile image
Brian M. 
a year ago

Very orifessional 

Business response:

We are so happy to hear our team took great care of you, Brian! Thank you for taking the time to rate us! Thanks! Tom Wood Powersports Indy 

Randy P.'s profile image
Randy P. 
a year ago

Easy, nice guys. Got my 600 mile service done in a reasonable time 

Business response:

Hi, Randy. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Tom Wood Powersports Indy  

David C.'s profile image
David C. 
a year ago

Very good experience! Josh in finance was very helpful and explained in great detail. Everyone was helpful and friendly! 

Business response:

Hi, David. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Tom Wood Powersports Indy  

Stephanie T.'s profile image
Stephanie T. 
a year ago

This is an amazing shop! Great staff and great service, especially Adam and Todd. They were able to get my bike in for service as a fill-in and the work was completed sooner than anticipated. I will definitely be back next year for my annual service. 

Business response:

Stephanie, we appreciate you taking the time to leave a review. Feedback from our customers is so very important. Please let us know how we can be of service in the future. Thanks, Tom Wood Powersports Indy  

DARRION N.'s profile image
DARRION N. 
a year ago

Dropped my bike off for a mileage service and CEL diagnostic, shop was busy it took about two weeks to get to my bike then a few days to finish it…. Which was expected I knew they were busy so no problems there… the only reason I can’t give 5 stars is because the CEL was never addressed to be fixed, they diagnosed it found the problem but never contacted me to get it fixed, they call me saying the bike is done, i pick it up and see that the bike still has the CEL on. i ended up taking the bike home after 3 weeks of not hav... read more

Business response:

Feedback from customers like you is how we continually improve our customer service experience. So we just wanted to take a moment to thank you, Darrion for letting us know how the team did. You are appreciated! Thanks, Tom Wood Powersports Indy  

Curt Tom Wood Powersports I.'s profile image
Curt Tom Wood Powersports I. 
a year ago

A1 Service! 

Business response:

Hi, Curt. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Tom Wood Powersports Indy  

JOEL W.'s profile image
JOEL W. 
2 years ago

Team did a great job assessing the repair issues, explaining what was needed to be done and getting the repairs done in a timely manner. 

Business response:

We are so happy to hear our team took great care of you, Joel! Thank you for taking the time to rate us! Thanks! Tom Wood Powersports Indy 

not putting n.'s profile image
not putting n. 
2 years ago

Great buying experience! Trent was great to work with. 

Business response:

Hi, Michael. Thank you very much for your rating! We are glad you had a pleasant experience. Thank you, Tom Wood Powersports Indy  

Frequently asked questions about Tom Wood Powersports Indy

How is Tom Wood Powersports Indy rated?

Tom Wood Powersports Indy has a 4.9 star rating with 510 reviews. 

When is Tom Wood Powersports Indy open?

Tom Wood Powersports Indy is open now. It will close at 6:00 p.m.