This profile has been claimed by the business owner or representative.
Top Flight Automotive
- Auto Parts & Supplies
- Reedsville, PA
About this business
Location details
100 Classic Car Dr, Reedsville, PA, 17084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Ordered a set of new C6 headlight lenses from these jokers. They sent 2 right side lenses. Needed pics in order to send return authorization. When the left side finally arrived it was tinted and did not match the right. I had to pay shipping to return their screw up, and my car was down for about a month. Never again would I purchase anything from this company.
I ordered a turn signal cancel from Top Flight for my 1956 Corvette. They didn't state what the shipping charge would be until after the order was placed. The part came in a small box that was sent by UPS ground and weighed less than a pound. They charged me $25.50 for shipping and handling from Pennsylvania to Oregon. It should have been no more than $5.00 or $6.00. So long Top Flight, you won't be hearing from me again. Ed
Failure by the seller to respond to email and direct via the website, have reported to paypal for a full refund.
Ordered leather seat covers for Corvette. Website stated " Made at our Pennsylvania factory in 2 to 5 days.". Order was confirmed and then received a follow up email that stated it would be 3-4 weeks to complete order. Disgusting bait and switch on stock availability. Look elsewhere.
Business response:
John, I assure you that we do not ever "bait and switch". Unfortunately, some raw materials are still difficult to get in and without them, we can't make your seat covers. I apologize for the initial estimate and hope that you received the revised estimate in a timely manner. When your seat covers arrive, you will love them!
on the 8th I placed an order with this company for the parts in the included images (notice the status on both parts shows "Available"... attached to the order I included a note, "if these items are actually available to ship from the manufacturer, you have my permission to take my money and process this order... however, if the items are not actually available for immediate shipping as shown on your site, and are currently on backorder, I am requesting that you cancel this order and issue a full refund, because I do not wis... read more
Business response:
John, You were refunded on 7/20/23 (confirmation paperwork for this can be provided again). It is our policy to confirm cancellations with the customer directly so that the customer has all of the information-for instance that the one side was IN STOCK and could have shipped right away.
2 days to get a tracking number which wasn't part will be delivered in 2 months extremely rude when i canceled had to call twice to get email on cancelation lots of folks sell the parts moving on
Beware of This companies 25% off and free shipping is miss leading after you add shipping and tax its no savings also code doesn't work on their website. I called and wasted my time. Shop around I found better deals elsewhere.
I was a loyal customer of Corvette Mods for many years with little or no difficulty. Since this company has merged with Top Flight Automotive, this has changed. "Colin" has refused to follow up, answer my emails. I had problems with an order twice, and he stated they would correct it. They don't seem to care about customers any more, even when I had a set of 4 new wheels ready to purchase in my accounts shopping cart! Your loss x 10, I am in communication with many Corvette Club members across the United States!
Business response:
Michael, I am very sorry to hear that your experience has been poor. If you could email us at service@topflightautomotive.com or call 833-486-7354 and speak with Customer Service from 8 a.m. until 6 p.m. Monday through Friday, we would appreciate the chance to speak with you directly so that we can get this figured out. I can assure you that we care very much about our customers and have for the 45+ years that we've been around! Please contact us at your earliest convenience.
The companies that fall under Extra Mile Brands, which include Corvette Mods (which was purchased by Top Flight Automotive) will rip you off. I've heard numerous complaints about not fulfilling orders. I purchased $1,500 worth of product in December 2022 and never received the product. The company would ignore our calls and emails, until mid-March when I finally reached Ashley B. in customer service. She has been incredible in handling and escalating the issue since we have been ignored for so long. Still trying to get our m... read more
Frequently asked questions about Top Flight Automotive
How is Top Flight Automotive rated?
Top Flight Automotive has a 4 star rating with 9,597 reviews.
When is Top Flight Automotive open?
Top Flight Automotive is closed now. It will open tomorrow at 9:00 a.m.