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Total Home Decor

5.0
  • Holiday Decorations

About this business

Consumer GoodsHoliday Decorations

Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0529 reviews
Select a rating
Amy's profile image
2 years ago

Easy communication and I got exactly what I wanted. 

Joseph D.'s profile image
Joseph D. 
2 years ago

The part was delivered as promised. The staff was a joy to work with. I will be ordering from your company again. 

Kent M.'s profile image
2 years ago

Elizabeth did a great job on my case. She quickly addressed my questions and promptly responded to my emails. I appreciated the effort and care that she put into my case. Please commend her for her work on my case. 

Amanda K.'s profile image
Amanda K. 
2 years ago

I've had to call twice for replacement bulbs for a light up Cookie Monster Christmas decoration that I love because it has unique bulbs. Both times I've had an excellent experience with the customer service reps who are always friendly and easy to understand. Elizabeth was very helpful, patient, and personable. My replacements were sent out quickly and with no difficulty at all and I'm a happy customer. Thanks for keeping Cookie lit! 

Joseph D.'s profile image
Joseph D. 
2 years ago

I had ordered a Christmas decoration and after putting it up i noticed a part was broken. I called and was able to get a new part ordered with no problem at all. Each person i spoke to was friendly and a pleasure to deal with. Because of this i am definitely ordering again and would recommend to others to purchase from company. 

Dimas A.'s profile image
2 years ago

I wilk always look to buy decor from Total Home Decor knowing that it is so easy to get the replacement parts I need. Elizabeth went the extra mile in every case to make sure I got exactly what I needed. 

Kathy N.'s profile image
2 years ago

She was very nice and helpful. Very pleased she was able to help me. 

Thomas R.'s profile image
Thomas R. 
2 years ago

Totally weird things happened with order. I ordered three things. Two showed up in a box that was full. One was missing pieces. Your customer service people immediately shipped the missing bolts. Then, half of the other item went out after a week. They have already shipped a replacement. Then, the third item never shipped and they immediately addressed that. All this was done via email and was prompt and easy. Not only was your representative great but your company clearly enables them to do their jobs without having to jump... read more

James's profile image
2 years ago

I was blown away at the customer service and promptness. I have several pro-line animated figures in my lighting display and when I started having trouble with my waving Santa I was worried how I would keep him working. I thought I would have to build my own micro controller or something. Well one quick email to TotalHomeDecor and I found out I was able to get replacement parts that will get me back up and running in no time at all. Very happy. 

Frequently asked questions about Total Home Decor

How is Total Home Decor rated?

Total Home Decor has a 5 star rating with 529 reviews. 

When is Total Home Decor open?

Total Home Decor is closed now. It will open on Friday at 8:00 a.m. 

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