This profile has been claimed by the business owner or representative.
Total Home Decor
- Holiday Decorations
About this business
Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Yukon Cornelius outdoor Christmas decoration we purchased at our local Menards was a display model. He was missing his red hat. I contacted Total Home Decor, who sent it right away. They were courteous and extremely prompt. Great job!!!
Phenomenal customer service. I’m so glad you all have appropriately employed someone named Aaron that spells it correctly. Arons are the worst.
Quick and appropriate guidance/action was taken.
Thanks so much for the quick response and information
Perfect customer service very helpful. Fast response to text messages.
Product works as advertised. After sale support was superb
Motor burned out in Snoopy mailbox that opened and closed Woodstock’s door. I called the company and they promptly replaced the motor at no charge. I was so delighted. It was so kind of them. Such excellent customer service. I would buy product again because they really stand by their products! I couldn’t be more pleased!
took care of my problem right away love it.
Business response:
Hi Richard, glad we could help! If there's any improvement to our service that you would recommend to make it 5 stars, please let us know!
Elizabeth was very responsive and a pleasure to work with. The process to request replacement parts for my ProductWorks Christmas decoration was easy and straightforward. I was happy to learn you had parts you could send. I was sad to learn that the product I have (60” Pro-line saluting soldier) is out of production and that getting replacement parts in the future may not be possible. This is one of our favorite holiday display items. I hope you bring it back at some point. The led light strings need to be more water r... read more
Frequently asked questions about Total Home Decor
How is Total Home Decor rated?
Total Home Decor has a 5 star rating with 533 reviews.
When is Total Home Decor open?
Total Home Decor is closed now. It will open at 8:00 a.m.