This profile has been claimed by the business owner or representative.
Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more
Weekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
You guys did great we’re able to help me with what I needed. Thank you very much
The customer service representative was very kind and helpful. She went out of her way to look up my information, explained everything , and resolved the issue. Thank you for a great experience!
CSR Elizabeth was very helpful and patient and assisted me in acquiring the replacement lights for my Christmas Train. I have always enjoyed Total Home Decors high quality products, as have all who have driven by my house at Christmas, and look forward to using them many more times in the future, thanks again.
I purchased an inexpensive projector from TotalHome FX. Some years later, the internal memory failed but the projector still worked. TotalHome FX's representative was kind enough to engage in an email exchange to diagnose the problem. Then he sent me some videos to replace what was lost on the internal memory. He then went way above and beyond my expectations by sending me one old video file (my favorite) that was missing from the replacement video set. Really great customer service!!!
I had an issue and was concerned because I had purchased through a third party seller. But Katia helped me, I had a response to my email very quickly and she was able to fix my issue! Highly recommend. Top notch customer service. Thank you!
Katia was wonderful in helping me with my order.
Excellent and Quick response from Katie. . Looking forward to my replacement.
Went above and beyond and responded fast to resolve situation! Great friendly service!
My projector was malfunctioning, and so I emailed as according to the directions. It was just a few email exchanges and I was sent a replacement projector with in a snap. Super helpful, responsive, and easy to work with. I really appreciate the ability to contact and have the manufacturer assist me directly, since I do not live near the store I ordered my projector from. Katia is a ROCK STAR!!!
Total Home Decor has a 5 star rating with 550 reviews.
Total Home Decor is closed now. It will open on Monday at 8:00 a.m.