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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very satisfied! !! I really didn't think my chances of getting a vehicle were very good. My girlfriend recently purchased a car from here, so i figured I would give it a shot. I went in and filled out my guest sheet and credit application. I had the same salesperson. Thomas O'Doherty was very friendly and helpful. We found my vehicle very quick and they were able to meet my needs. The price was good too. I will definitely be a return customer when the time comes. Thanks Town East Ford.
Business response:
Thank you for the kind words. Thomas always works hard for his customers and I love that we were able to help you out even when you didn't think you had a good chance. Town East Ford has been reinventing the way we do business and your post tells the story of how it is working. Enjoy that new car and please tell your friends.
Completely Satisfied. I had been car-less for 6 months when I reached out to Town East Ford... I didn't know if I would qualify, let alone get approved for a vehicle. I was playing phone tag with a few other dealerships and was getting discouraged. I was immediately impressed with Thomas O'Doherty. This salesman was friendly and knowledgeable! (Not my usual experience with car salesmen) We discussed my options and walked me, a first time buyer, through each step. The finance process is very intimidating for a FTB with poor c... read more
Business response:
Wow Melissa, Thanks for sharing this great story. Thomas is a good guy and he really knows how to take care of his customers! As you saw Town East Ford is changing the way customers are treated, your words are proof! Keep sending us your friends!
Service department less than helpful They really try to go the extra mile to help you out. Try them out you won't be disappointed. Would recommend to any friend.
Excellent service by upper management I want to say I wish I could take back the negative review I left recently. John Poe, who is the man to deal with came through for me. He listened to my concerns, he apologized for the process I went trough during my car buying experience. He emphasized that he will address the concers I had. He went above and beyond to satisfy me as a customer. That is what a dealership should do. He made me regain my confidence and trust with town east ford. I would definitely buy a car again with john... read more
Review Jacob was very helpful with our new truck purchase. He shared valuable information of size, mileage, engine size, and safety. We will be going back for our next vehicle purchase.
Great Truck Buying Experience Enjoyed working with Tyrus Nolan at Town East Ford; really enjoyed the support and knowledge supplied by Tyrus. Very professional and knowledgeable of products Town East offers.
Just bought a car from Andrew and he was the best salesperson I have ever dealt with BY FAR. He was patient with us and extremely knowledgable. Friendly guy who seemed to genuinely care that I was happy with everything. He could seriously teach classes on how to take care of new car client.
Jesse was very knowledgable about the new truck I purchased and met all my needs and wants in the new truck. Only took a few hours and a great experience.
Service was great, got a loaner car also. Repair only took one day and Mike was able to get the repair covered under warranty. I would definitely recommend Town East Ford for their service, be sure to ask for Mike Jones.
Town East Ford has a 4.4 star rating with 12,004 reviews.
Town East Ford is open now. It will close at 8:00 p.m.