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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Casey, service advisor provided excellent and timely service. He was smiling, welcoming, and professional.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Casey provided excellent service and made you feel welcomed and well taken care of. We'll be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again in the future!
Everyone is so friendly and helpful, and I appreciate the way Toyota staff made the experience fun. I never felt pressured to make a decision before I was ready. They fulfilled all my needs and pulled out every perk and discount they could give me. I'm very happy owning a Toyota again, and am looking forward to years of fun, adventure and happiness in my Little Red Car.
Business response:
Thank you for sharing such a wonderful review! We're thrilled to hear that our team made your experience enjoyable and pressure-free. It's great to know that we could meet all your needs and go the extra mile with perks and discounts. Helping you get back into a Toyotaand seeing your excitement about your "Little Red Car"truly makes our day. We hope it brings you countless adventures and happiness in the years to come. If you ever need anything, we're here for you. Enjoy the ride!
My car was serviced and detailed. I waited at the dealership, and they had very nice accomodations. I was very happy with the service.
Business response:
Thank you for your great review! We're delighted to hear that you were happy with both the service and the accommodations while you waited. We strive to provide a comfortable environment for our customers and ensure their vehicles receive the best care. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!
Great customer service and waiting room environment with free drinks.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the waiting room amenities. We look forward to serving you again soon!
Patrick was very knowledgeable and professional.
Business response:
Thank you for sharing your positive experience! We're glad to hear that Patrick was able to provide you with knowledgeable and professional service. We strive to ensure every customer receives the best care, and we're happy to know Patrick met your expectations. If you need any further assistance or have more questions, please feel free to reach out. We look forward to serving you again!
Leo was great!! Got car I wanted and was very pleased!!
Business response:
Thank you for your great feedback! We're so happy to hear that Leo was able to help you get the car you wanted and that you're pleased with your experience. We appreciate your business and look forward to assisting you again in the future!
Was an hour later than I was told!
Business response:
Thank you for sharing your feedback. We apologize for the delay you experienced during your service. Punctuality and respecting our customers' time are very important to us, and we regret that we did not meet your expectations on this occasion. We would like to better understand what happened and work to improve our processes. Please reach out to Maria Arenas at marenas@vtaig.com so we can discuss your experience further and address your concerns. Thank you for bringing this to our attention, and we hope to provide a better ... read more
It was good no issues and pretty quick
Business response:
Thank you for your review! We're happy to hear everything went smoothly and efficiently. We look forward to serving you again!
The service man, Mr Irwine was very professional person.
Business response:
Thank you for sharing your positive experience! We're glad to hear that Mr. Irwine provided professional service. We take pride in our team's dedication to ensuring customer satisfaction. If you need anything else, please don't hesitate to reach out. We appreciate your feedback!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.