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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,056 reviews
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2017 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner's profile image
2017 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner 
a year ago

Good service advisor, waiting room refurnished, clean and bright with new chairs 

2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
a year ago

This service was mileage based. I made an appointment for the service. The service advisor explained the scheduled work to be done. I waited on car in the Customer Lounge. The work was completed as promised and on time. 

2023 TOYOTA SIENNA XSE/XSE 25TH ANNIV Owner's profile image
2023 TOYOTA SIENNA XSE/XSE 25TH ANNIV Owner 
a year ago

Very polite and quick to respond to my needs! 

2015 GMC YUKON SLT Owner's profile image
2015 GMC YUKON SLT Owner 
a year ago

service was great. I am not too happy with the attendant. 

2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner's profile image
2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner 
a year ago

Great customer service, friendly team to work with, courtesy transportation to the office very nice. 

2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner's profile image
2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner 
a year ago

Toyota Richardson is efficient, thprough and quick. Dealt with my service needs and additional issues. 

Business response:

Thank you for your review! We're glad to hear that we have been efficient, thorough, and quick in addressing your service needs and additional issues. Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else, feel free to reach out! 

2021 TOYOTA LAND CRUISER VX-R/HERITAG Owner's profile image
2021 TOYOTA LAND CRUISER VX-R/HERITAG Owner 
a year ago

Done well and on-time, thanks! 

2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
a year ago

Service was fast and well done. 

Business response:

Thank you for your feedback! We're pleased to hear that you found the service both fast and well done. If you have any further needs or questions, feel free to reach out. We're here to help! 

2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Shopper's profile image
2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Shopper 
a year ago

My salesman, Gerald, was good but has not followed thru with the form to get a second key. This was part of the deal. I still have not received a reply or acknowledgment of my email sent 3 days ago. 

Business response:

Thank you for your feedback. We're glad to hear that Gerald provided good service, but we apologize for the delay in addressing the issue with the second key. It's important to us that you receive everything promised, and we're sorry for any inconvenience caused. I'll make sure this gets escalated, and someone will reach out to you shortly to resolve the matter. Thank you for your patience, and please let us know if there's anything else we can assist with. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,056 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.