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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I am sure that the routing maintenance work was done well bur really have no way to know. I had several questions about the car as it was new and it was a struggle on my part to get the answers - had to keep contacting the dealership
Business response:
Thank you for sharing your experience with us. While we are glad to hear that your routine maintenance was completed, we are sorry to learn that you had difficulty getting your questions answered about your new car. Providing clear and helpful communication is very important to us, and we apologize that we fell short during your visit. We appreciate your feedback and will work to improve our service. If there are any other questions or concerns you have, please feel free to reach out directly, and we'll be more than happy to... read more
Curt Mills walked me through exactly what is covered. I was very comfortable working with him. He speaks English without an accent. This was good for me as I have hearing issues and accents are difficult for me.
Business response:
Thank you for your feedback! We're glad to hear that Curt Mills was able to provide you with clear and comfortable assistance. We strive to ensure that every customer has a positive experience, and it's great to know Curt's communication style was helpful for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!
Car serviced quickly and everything done that was requested
Business response:
Thank you for your feedback! We're glad to hear that your car service was completed quickly and to your satisfaction. If there's anything else we can assist you with or if you have any additional requests in the future, don't hesitate to let us know. We appreciate your business and look forward to serving you again!
I brought my vehicle in for the 10,000 miles service before I left on vacation. The service was performed in an efficient manner.
Business response:
Thank you for sharing your experience with us! We're glad to hear that your 10,000-mile service was performed efficiently. If you need anything else or have any questions in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!
My technical advisor, Lee Schuster and the Toyota technicians did an excellent job of servicing my vehicle. Very pleased with Toyota of Richardson personnel.
Business response:
Thank you for your feedback! We're delighted to hear that Lee and our Toyota technicians provided excellent service for your vehicle. Your satisfaction is important to us, and it's great to know that our team met your expectations. If you need any further assistance or have additional questions, don't hesitate to reach out. We look forward to serving you again!
good customer service from Michael, he answer all my question and help me a lot
Business response:
Thank you for sharing your experience! We're happy to hear that Michael provided you with great customer service and was able to answer all your questions. We're proud to have team members like him who go the extra mile to help our customers. If there's anything else you need, please don't hesitate to reach out. We look forward to serving you again in the future!
Such great people work here. Always knowledgeable and friendly!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you find our team knowledgeable and friendly. Providing excellent service and a welcoming environment is very important to us, and it's wonderful to know that our efforts are making a positive impact. We look forward to continuing to serve you and appreciate your support!
Good quick service. Just a little pricey.
Business response:
Thank you for the positive feedback! We're pleased to hear you found our service quick. We understand that cost is a concern and strive to offer competitive pricing while maintaining quality service. We appreciate your business and look forward to serving you again!
The shuttle service was not available when I arrived at the facility and I had to take an Uber
Business response:
Thank you for your feedback and for giving us a 4-star review! We apologize for the inconvenience you experienced with the shuttle service not being available when you arrived. We understand how important it is to have reliable transportation while your car is being serviced, and we're sorry that we fell short in this area. We appreciate your understanding and will work to improve our shuttle service to better accommodate our customers in the future. If there's anything else we can do to make your experience better, please l... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,051 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.