This profile has been claimed by the business owner or representative.
Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Marco was friendly & very helpful and service Waiting time was not too long.
Business response:
Thank you for taking the time to share your experience! We're delighted to hear that Marco provided friendly and helpful service and that your wait time was minimal. We strive to make every visit as efficient and pleasant as possible, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Excellent service and extremely competent service adviser, Lee Schuster.
Business response:
Thank you for your great feedback! We're so glad to hear that you received excellent service and had a positive experience with Lee. He truly strives to provide the best care, and we're happy to know that his efforts made a difference for you. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!
Outstanding service advisor Lee. Toyota Richardson Service Department if fortunate to have him on their team. Without doubt, I will use no one else. Such a professional.
Business response:
Thank you for your wonderful review! We're so glad to hear that Lee provided you with outstanding service. He truly is a valuable part of our team, and we're fortunate to have him. Your loyalty means a lot to us, and we're excited to continue assisting you with your service needs in the future!
Great customer service, took care of all my concerns
Business response:
Thank you for your positive feedback! We're glad to hear that we were able to address all of your concerns. We truly appreciate your business and look forward to assisting you again in the future!
Email correspondence was friendly .thanks.
Business response:
Thank you for your feedback! We're glad to hear that your email correspondence was friendly and met your expectations. Providing courteous and professional communication is always a top priority for us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
RYAN WAS REAL HELPFUL AND EXPLAINED WAS GOING TO BE DONE. HE ALSO EXPLAINED WHAT TO HAVE DONE ON MY NEXT VISIT. VERY HELPFUL AND I'LL LOOK FOR HIM ON MY NEXT VISIT.
Business response:
Thank you for your great review! We're so glad to hear that Ryan was able to assist you so effectively and provide clear explanations of both your current service and future needs. We'll be sure to pass along your kind words to him, and we look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out.
Toyota of Richardson has always and will continue to be my go to dealership. The service department staff is friendly, professional and knowledgeable.
Business response:
Thank you for your loyal support and for sharing your positive experience! We're thrilled to hear that our service department has consistently met your expectations. Our team is dedicated to providing professional and knowledgeable service, and we're grateful to be your go-to dealership. We look forward to continuing to serve you in the future!
Long wait times, not a great waiting environment. Good interactions with employees.
Business response:
Thank you for your feedback. We're sorry to hear about the long wait times and that the waiting environment did not meet your expectations. However, we're pleased to know you had positive interactions with our team membersyour satisfaction is very important to us. We'd like to learn more about your experience and how we can improve. Please contact Maria Arenas at marenas@vtaig.com, and we'll work to address your concerns. We appreciate your input and the opportunity to make your next visit a better one.
Very attentive to my needs and understood exactly what I was looking for and why
Business response:
Thank you for your feedback! We're so glad to hear that our team was attentive to your needs and took the time to understand exactly what you were looking for. Providing personalized service is a top priority for us, and it's wonderful to know we were able to meet your expectations. If there's anything else we can assist you with, please feel free to reach out!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,935 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.