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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,047 reviews
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2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
3 years ago

Great Excellent service, great Service Advisor and every thing completed. 

Business response:

Thank you for your five-star review! 

2015 TOYOTA COROLLA L/LE/S SERIES Owner's profile image
2015 TOYOTA COROLLA L/LE/S SERIES Owner 
3 years ago

The person was awkward. She seemed surprised when I asked abt my car being ready. 

Business response:

Thank you for your feedback 

2021 TOYOTA CAMRY LE Owner's profile image
2021 TOYOTA CAMRY LE Owner 
3 years ago

I would like to compliment the service department for their excellent response and service provided in servicing my 2021 Toyota Camry and look forward to taking it for any future servicing it will require in the future. 

Business response:

Thank you for your five-star review! 

2019 TOYOTA TUNDRA CREWMAX SR5 Owner's profile image
2019 TOYOTA TUNDRA CREWMAX SR5 Owner 
3 years ago

I just recently purchased this truck, therefore this was my experience with Toyota of Richardson and fortunately it was excellent. My service advisor Oliver was awesome! Having a vehicle serviced is not something one looks forward to but having such a pleasant make it somewhat bearable. 

Business response:

Thank you for your five-star review! 

2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner's profile image
2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner 
3 years ago

Benito my service team member was courteous and knowledgeable. I appreciated his expertise. 

Business response:

Thank you for your five-star review! 

2018 TOYOTA RAV4 HV LIMITED Owner's profile image
2018 TOYOTA RAV4 HV LIMITED Owner 
3 years ago

Service advisor again wanted to do what he could get for commission. Pushed the fuel service, ignored my request for 4w alignment ( I just bought 4 new tires that morning) he knew the service would only take a few hours and then called when done. Except for the missing 4w alignment, everything seems to be okay. Really disappointed that Toyota doesnt provide a real maintenance schedule for their main brand vehicles and leaves it up to local service advisor to negotiate the most expensive service they can talk the customer int... read more

Business response:

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2020 TOYOTA SUPRA BASE/LAUNCH EDITION Owner's profile image
2020 TOYOTA SUPRA BASE/LAUNCH EDITION Owner 
3 years ago

Completed service when promised. Good coffee in waiting area. 

Business response:

Thank you for your five-star review! 

2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
3 years ago

When I got in my car to drive home after the service, the outside cover of my driver-side mirror was lying in my passenger seat. I parked, walked back with it in my hand, and asked "why is this in my seat instead of where it goes on my mirror?" A man said "they probably didn't put it back on because they were afraid it would break." He placed it back where it belonged and it snapped on easily. I thanked him, drove away, and within 5 minutes my AC started blowing hot air. I was very upset when arriving home, so my husband, wh... read more

Business response:

Thank you for your feedback 

2022 TOYOTA PRIUS NIGHT SHADE/L/LE/XL Shopper's profile image
2022 TOYOTA PRIUS NIGHT SHADE/L/LE/XL Shopper 
3 years ago

The people I talked with were very kind and seemed to care. However, I've been trying to talk with the manager for weeks, but cannot get a feasible appointment. I was extremely disappointed that I could not use my cc. They made me finance, which so far has cost me hundreds. The cost of the Prius was thousands more than I expected, thousands more than the cost online. I do not have a spare key yet. I do not have a manual yet, so I can't use any of the Prius features yet. 

Business response:

Thank you for your feedback 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,047 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.