Tracy Do at Rate (NMLS #481167)

qynbusiness 

on Zillow

5 years ago

She is a professional with years of knowledge in her field, easy to work with, responds quickly and is always willing to help answer questions at any time of the day. We trusted her completely and she delivered more than what was expected. As a first time home buyer, she took time to explain the different type of loans we can do based on our income, what to expect with closing cost, escrow, etc. When it came time to closing, she was fast and efficient, got us a lower interest rate than expected, and we were able to close of ... read more

Kim Dinh 

on Zillow

5 years ago

She is a great person for you to choose her as home loan paperwork for you. Any questions you ask call her for more specific and detailed instructions. 

Lee Divers 

on Zillow

5 years ago

I really needed to close on this loan within a month and Tracy did everything to make this happen. She even was available on her vacation. Her communication was exceptional. I will definitley work with her again. 

Quyen & Ronnie 

on Zillow

5 years ago

Tracy has been a tremendous help in securing our loan for our new construction. She always make herself available whenever we needed answers. To say that Tracy was a professional at her job is an understatement...I would say she treated this process as though it was her own loan. We had many hiccups along the way, but Tracy kept the ball rolling until closing day. She checked in while on vacation at sea to make sure closing went smooth. We couldn't thank her enough for her time, patient, and diligent work ethic. Thank you on... read more

puppytiny 

on Zillow

5 years ago

She speaks my language, Vietnamese so I can understand what she said and explained about mortgage ... Besides she speaks English fluently so it is very convenient for me because she can communicate to my realtor. She is good and experienced loan officer. 

Mike 

on Zillow

6 years ago

Tracy does an awesome job at having your back when it comes to finding a mortgage. She is very knowledgeable about where rates are going, which helps me answer the question of when is the right time to buy. Much of the mortgage documents were overwhelming, yet Tracy was able to clearly explain every line in detail and clarified what it meant to me, as the buyer. The closing process couldn't have been easier. Tracy is extremely reliable and willing to help you start the process. I plan on continuing to work with her! 

Khunravin Heng 

on Zillow

6 years ago

Tracy was amazing to work with during this whole process, from beginning to end! She provided us with loan scenarios after gathering data from us. And she is very thorough and quick with everything too! She makes herself available for any questions or concerns via phone or email, even when she is at sea as well!! Having not gone through a first time home buyer's program, Tracy ensured that no question is a dumb question. It was very easy to communicate with her because she understands that everyone's situation is different. ... read more

sjcaplan18 

on Zillow

6 years ago

Hello, my wife and I refinanced, using Tracy. It was the most professional and comfortable banking experience we've had. Tracy works extremely fast, meaning that if you have questions, she's right there to answer them in a very quick and precise manner. Every time i called Tracy she made us feel that we were her only clients! We closed fast snd the process was smooth and highly satisfying. Thanks Tracy! P.S. I recommend Tracy to anyone looking to have a thorough and smooth experience! Regards, S&C 

Anh 

on Zillow

7 years ago

I cannot say enough good things about Tracy. She helped me with my first home 8 years ago and when I am in the market again, I did not think twice and immediately get in contact with Tracy to get the loan application started. It was a right decision as it is a very smooth process. I would definitely use her again (and again, and again) and would highly recommend her to anyone.