Tracy Do at Rate (NMLS #481167)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Tracy Do at Rate (NMLS #481167)

5.0

About this business

Tracy Do is your Waltham local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Tracy is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Tracy at (781) 325-1455 for more information! 

Location details

465 Waverley Oaks Rd, Suite 200, Waltham, MA, 02452, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.087 reviews
Select a rating
Lee Divers's profile image
Lee Divers 
5 years ago

I really needed to close on this loan within a month and Tracy did everything to make this happen. She even was available on her vacation. Her communication was exceptional. I will definitley work with her again. 

Business response:

Thank you Lee. I greatly appreciate your trust in me getting this done for you in a short period of time. I look forward to working with you again. Please let me know if there's anything else I can do for you or anyone you know who needs help with mortgage. 

Quyen & Ronnie's profile image
Quyen & Ronnie 
5 years ago

Tracy has been a tremendous help in securing our loan for our new construction. She always make herself available whenever we needed answers. To say that Tracy was a professional at her job is an understatement...I would say she treated this process as though it was her own loan. We had many hiccups along the way, but Tracy kept the ball rolling until closing day. She checked in while on vacation at sea to make sure closing went smooth. We couldn't thank her enough for her time, patient, and diligent work ethic. Thank you on... read more

Business response:

Thank you Quyen & Ronnie for your review. You guys came a long way with this new construction but it's all worth the wait at the end. It is very common that closing date is extended due to delays with new constructions. I'm so glad you are all moved in to your beautiful brand new home now. You can now relax and enjoy it. 

puppytiny's profile image
puppytiny 
5 years ago

She speaks my language, Vietnamese so I can understand what she said and explained about mortgage ... Besides she speaks English fluently so it is very convenient for me because she can communicate to my realtor. She is good and experienced loan officer. 

Business response:

Thank You so much Hanh for the positive review. It was a pleasure working with. Please don't hesitate to give me a call should you have any questions. 

Mike's profile image
5 years ago

Tracy does an awesome job at having your back when it comes to finding a mortgage. She is very knowledgeable about where rates are going, which helps me answer the question of when is the right time to buy. Much of the mortgage documents were overwhelming, yet Tracy was able to clearly explain every line in detail and clarified what it meant to me, as the buyer. The closing process couldn't have been easier. Tracy is extremely reliable and willing to help you start the process. I plan on continuing to work with her! 

Business response:

Thank you so much Mike for your trust in me again. Together we will built your investment profile.. 

Khunravin Heng's profile image
Khunravin Heng 
6 years ago

Tracy was amazing to work with during this whole process, from beginning to end! She provided us with loan scenarios after gathering data from us. And she is very thorough and quick with everything too! She makes herself available for any questions or concerns via phone or email, even when she is at sea as well!! Having not gone through a first time home buyer's program, Tracy ensured that no question is a dumb question. It was very easy to communicate with her because she understands that everyone's situation is different. ... read more

Business response:

Thank you Khun, I greatly appreciate your review. I look forward to working with you again in the future. 

sjcaplan18's profile image
sjcaplan18 
6 years ago

Hello, my wife and I refinanced, using Tracy. It was the most professional and comfortable banking experience we've had. Tracy works extremely fast, meaning that if you have questions, she's right there to answer them in a very quick and precise manner. Every time i called Tracy she made us feel that we were her only clients! We closed fast snd the process was smooth and highly satisfying. Thanks Tracy! P.S. I recommend Tracy to anyone looking to have a thorough and smooth experience! Regards, S&C 

Business response:

Thanks for this positive feedback about your recent experience with Tracy. We appreciate you taking the time to let us know. ^Rachel 

Anh's profile image
6 years ago

I cannot say enough good things about Tracy. She helped me with my first home 8 years ago and when I am in the market again, I did not think twice and immediately get in contact with Tracy to get the loan application started. It was a right decision as it is a very smooth process. I would definitely use her again (and again, and again) and would highly recommend her to anyone. 

Business response:

Thanks for being a valued Bank of America customer. We appreciate the positive feedback about your experience. ^Joseph 

khanhnguyen73's profile image
khanhnguyen73 
6 years ago

Tracy helped me refinance my house on November 2017. If I have any questions Tracy was available to responded to my email and phone quickly. She is professional and she service very good... 

Business response:

Thanks for being a valued Bank of America customer. We appreciate the positive feedback about your experience. ^Joseph 

daong1507's profile image
daong1507 
6 years ago

I was the first home buyer and didn't have any idea of loan processing. Tracy is very helpful to guide us and she's fast. She will sit with you and figure out the best way for your situation. She followed up and always gave me updates on processing. She tried her best to reach out if there is any need arise even she's on vacation with family. I did and will refer her to my friends who are looking to buy the house. Again, she's the best! :) 

Business response:

Thanks for this positive feedback about your recent experience with Tracy Do. We appreciate you taking the time to let us know. ^Alma 

Frequently asked questions about Tracy Do at Rate (NMLS #481167)

How is Tracy Do at Rate (NMLS #481167) rated?

Tracy Do at Rate (NMLS #481167) has a 5 star rating with 87 reviews. 

When is Tracy Do at Rate (NMLS #481167) open?

Tracy Do at Rate (NMLS #481167) is closed now. It will open on Monday at 9:00 a.m.