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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more
Location details
5950 NW 1st Pl Suite 201, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service and prices was great in the beginning. After my initial claim was denied, they staggered the appeals, which made the process much longer. When the first decision came back, the calls started immediately for payment. The billing department was rude, would not give straight answers on payment options even when directly asked. In addition, they were difficult to understand due to very heavy accents. Overall they did what they promised but the customer service stopped when the first appeal came through, even though a... read more
They have been very helpful with instructions on how to fill out forms and navigate thru the VA claims process. I did get repeat messages from several team personnel. It was very easy to talk with team members. From the beginning phase until the end the team dids do what they said they would do and I am grateful for that, However, now I'm in the claims Appeal process and haven't heard from the team as of yet but anticipate they will provide excellent service on my behalf.
Business response:
Dear ******,We sincerely appreciate your thoughtful review. It brings us great joy to learn that our staff played a key role in ensuring your experience with us was positive and that they were able to address any concerns or questions you may have had. Maintaining a high standard of service is paramount to us, and your feedback reinforces our commitment to excellence.We apologize for any communication issues you may have encountered, and please be assured that we are taking immediate steps to rectify the situation. Your feed... read more
Great job done by these folks. Everything is explained in great detail and followed up by phone calls and emails. Great company!
Business response:
Dear ***,We appreciate your thoughtful review! It brings us great satisfaction to learn that our team was instrumental in ensuring your positive experience. Maintaining a high standard of service is paramount to us, and we are pleased to hear that our staff could effectively address any inquiries or concerns you may have had. Your valuable feedback is truly appreciated.Thank you for taking the time to share your impressions of Trajector Medical.Best regards,Trajector Medical
Excellent customer service and vast experience and knowledge. Highly recommend.
Business response:
Dear *****,We sincerely appreciate your thoughtful review. It brings us great joy to learn that we were able to deliver a positive experience for you. Your feedback is invaluable to us, and we are genuinely grateful that you took the time to share your thoughts.Thank you for your kind words. Providing excellent customer service is a cornerstone of our commitment, and we are pleased to have met or exceeded your expectations. Your satisfaction is of utmost importance to us, and we will continue to uphold the high standards we ... read more
Trajector has been great at providing information to guide me through the VA claims process and assisting in preparing documents for submission.
Business response:
Dear *****,We sincerely appreciate your thoughtful review. It brings us great satisfaction to learn that our services have contributed to a positive experience for you. Navigating the claims process can be intricate, and we understand the potential challenges it may pose. Rest assured, we are unwavering in our commitment to assisting you in obtaining all that you are medically, ethically, and legally ***********.Best regards,Trajector Medical
Very helpful team and they were very quick to assist me and get everything completed. Thanks happy veteran here
Business response:
Dear ******,We extend our sincere gratitude for your thoughtful review. It is gratifying to learn that our team effectively addressed your inquiries and concerns. Your feedback is of immense importance to us, and we are delighted that we could contribute to a positive experience for you.We genuinely appreciate your kind words and the time you took to share your thoughts on your experience with us.Best regards,Trajector Medical
I experienced concerns and interests in my health and mental condition of life abundantly not lacking in anything because I don't have to. The awesomeness of that concern because I was a Veteran that was unaware of the vast help and assistance available to me.
Business response:
Dear ********* sincerely appreciate your thoughtful review. It brings us great joy to learn that your experience with our services was positive. Maintaining a high standard of service is a priority for us, and we are delighted to have met or exceeded your expectations. Your feedback is invaluable to us, and we are grateful that you took the time to share your experience.Best regards,Trajector Medical
I have been using Trajector for over a year and quite honestly any problems I encounter were my own fault. They helped me get 100% permanent disability. *********************** is just one example of great customer service. I had a matter resolved which she did and then she called me back to make sure I was good. SFC ***** Retired.
Business response:
Dear *****,We extend our sincere gratitude for taking the time to share your feedback. We are delighted to learn that our team successfully addressed your inquiries and concerns. Your input is immensely valuable to us, and we are pleased to know that we contributed to a positive experience for you.It is especially gratifying to hear about your accomplishment in achieving a 100% rating with our assistance. Your kind words are deeply appreciated, and we are grateful for your willingness to articulate your thoughts on your expe... read more
I think you are doing well good job been right on top of everything
Business response:
Dear *****,We sincerely appreciate your thoughtful review. It brings us great joy to learn that your experience with our services was positive. Maintaining a high standard of service is a priority for us, and we are delighted to have met or exceeded your expectations. Your feedback is invaluable to us, and we are grateful that you took the time to share your experience.Best regards,Trajector Medical
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.9 star rating with 12,279 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open on Monday at 8:00 a.m.