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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The teams have been very helpful with instructions on how to fill out forms and navigate thru the VA claims process. While I often got repeat messages from several team personnel, I found some real gems in their support team. ******, for example, was very easy to talk with. Throughout the process, so far, they are doing what they said they would do.Thank you!
Business response:
Dear *****,We sincerely appreciate your thoughtful review. It brings us great joy to learn that our services proved beneficial to you and that our dedicated staff effectively addressed any inquiries or concerns you may have had. At Trajector Medical, we are committed to delivering outstanding service, and your positive feedback reinforces our dedication to excellence. Thank you for taking the time to share your success story with us.Best regards,Trajector Medical
Trajector has been great, I when from 40 % to 90% in just months. Now they are trying to get me 100% rating.
Business response:
Dear *****,We sincerely appreciate your thoughtful review. It brings us great joy to learn that our assistance has resulted in an increase in your benefits. Your willingness to share your success story with us is truly valued. Rest assured, our commitment to helping you access all that you are medically, ethically, and legally *********** remains unwavering.Best regards,Trajector Medical
This company has been incredibly helpful. It was a pleasure to have them assist.
Business response:
Dear *****,We sincerely appreciate your feedback! It brings us immense joy to learn that our staff's assistance contributed to a positive experience for you. Maintaining a high standard of service is paramount to us, and we are pleased to know that they were able to address any concerns or questions you may have had. Your valuable feedback is truly appreciated. Thank you for taking the time to share your thoughts with us.Best regards,Trajector Medical
Very friendly and attentive. Help explain the process and always available to answer questions.
Business response:
Dear ******,We extend our gratitude for your thoughtful review. We are delighted to learn that our staff contributed to a positive experience for you, and we appreciate your recognition of their helpfulness. Upholding a high standard is paramount to us, and we are pleased that any concerns or questions you had were effectively addressed. Your feedback holds significant value to us, and we sincerely thank you for taking the time to share your thoughts about Trajector Medical.Best regards,Trajector Medical
I highly recommend Trajector Medical. "Their customer service is second to none"I was completely impressed with the professionalism and customer service provided by Toni C*****, extremely knowledgeable and helpful, she makes it a delight to work with them.Thank you so much! I appreciate your time and assistance.
As a repeat customer, I want to thank ********************** for sorting/gathering/simplifying a somewhat confusing process for me. They were able to put my issues and concerns into perspective so as to ensure that my claim was properly filed with the VA. If you are struggling, give them a call. *******************
Business response:
Dear ****,We sincerely appreciate your thoughtful review. It brings us great satisfaction to learn that you have found value in our assistance, and we are pleased to have successfully addressed any concerns or questions you may have had. Your decision to share your positive experience with us is truly appreciated. Rest assured, we are steadfast in our commitment to assisting you in obtaining everything you are medically, ethically, and legally qualified for.Best regards,Trajector Medica
The service and prices was great in the beginning. After my initial claim was denied, they staggered the appeals, which made the process much longer. When the first decision came back, the calls started immediately for payment. The billing department was rude, would not give straight answers on payment options even when directly asked. In addition, they were difficult to understand due to very heavy accents. Overall they did what they promised but the customer service stopped when the first appeal came through, even though a... read more
They have been very helpful with instructions on how to fill out forms and navigate thru the VA claims process. I did get repeat messages from several team personnel. It was very easy to talk with team members. From the beginning phase until the end the team dids do what they said they would do and I am grateful for that, However, now I'm in the claims Appeal process and haven't heard from the team as of yet but anticipate they will provide excellent service on my behalf.
Business response:
Dear ******,We sincerely appreciate your thoughtful review. It brings us great joy to learn that our staff played a key role in ensuring your experience with us was positive and that they were able to address any concerns or questions you may have had. Maintaining a high standard of service is paramount to us, and your feedback reinforces our commitment to excellence.We apologize for any communication issues you may have encountered, and please be assured that we are taking immediate steps to rectify the situation. Your feed... read more
Great job done by these folks. Everything is explained in great detail and followed up by phone calls and emails. Great company!
Business response:
Dear ***,We appreciate your thoughtful review! It brings us great satisfaction to learn that our team was instrumental in ensuring your positive experience. Maintaining a high standard of service is paramount to us, and we are pleased to hear that our staff could effectively address any inquiries or concerns you may have had. Your valuable feedback is truly appreciated.Thank you for taking the time to share your impressions of Trajector Medical.Best regards,Trajector Medical
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.9 star rating with 14,600 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open on Monday at 8:00 a.m.