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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more
Location details
5950 NW 1st Pl Suite 201, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are very knowledgeable and friendly. Easy to get in contact with.
Business response:
Hello, ******! Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our team knowledgeable, friendly, and easy to reach. Providing excellent service and being accessible to our clients are top priorities for us, and it's wonderful to know that we've met your expectations.Your kind words are a great source of motivation for our team, and they serve as a testament to our commitment to delivering the best possible experience to our clients. If you ever have any questions o... read more
Great service and prompt results. Keep up the good work
Business response:
Hi, ****! Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you're satisfied with our service and the prompt results you've received. We're committed to maintaining the high standard of service you've come to expect from us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your encouragement!
I have nothing but good things to say about Trajectory. They have helped me to go from 60% to 90% with other claims still pending. They have been with me every step of the way, from getting my claims ready for submittal to keeping in contact and answering any questions I might have had. The process was above board and I was informed of every aspect of the transaction before committing to them for assistance. I would recommend them to others.
Business response:
*******, we are thrilled to hear that we have consistently met your expectations! Thank you for taking the time to share your experience.Our commitment to delivering exceptional service remains unwavering, and we are dedicated to maintaining this high standard in all our interactions with you and others as we assist in identifying disabilities and providing you with medical evidence to support them. Your support and recommendation mean the world to us, and we couldn't be more thankful for your trust in Trajector Medical.Plea... read more
They are very thorough.If I need help with forms they would walked me thru eveything,and always follow up with me.
Business response:
Hello, *****! Thank you for your wonderful feedback! We're delighted to hear that you found our services thorough and our support team helpful. Providing top-notch assistance and ensuring a smooth experience for our customers is our priority. If you ever have more questions or need assistance in the future, please don't hesitate to get in touch. We're here to assist you every step of the way!
Trajector Medical did what they said they would do for the price they quoted and in fact they went above and beyond in getting appointments and exams set up for me. They are 5 star in my book
Business response:
Hello, *******! Thank you so much for your glowing review! We greatly appreciate your kind words and are thrilled to hear that Trajector Medical not only met but exceeded your expectations. While we do not directly assist with scheduling exams, our primary goal is indeed to provide you with the necessary medical evidence, so you move in a timely manner through your journey. We're delighted that you found our services to be 5-star worthy, and it's always our pleasure to go above and beyond to help our customers. If you ever n... read more
I just finished speaking with *** with Trajector via phone regarding the status of my current ********. She could not have been more friendly and courteous, regarding any questions that I had. Also, she apprised me of the **** ACT, something that had not been previously aware of. Trajector is quite fortunate to have an employee of the caliber of ***.
Business response:
Hello, *****! Thank you for taking the time to share your feedback about your recent conversation with ***. We greatly appreciate your kind words and are thrilled to hear about your positive experience.*** is indeed an invaluable member of Trajector Medical, and we're delighted that she provided you with friendly and courteous assistance during your call. We take pride in our commitment to providing top-notch customer service, and your comments reaffirm that we're on the right track.It's also wonderful to hear that *** was a... read more
I think they are doing good job with the information that they have
Business response:
Hello, ******. Thank you for taking the time to share your thoughts and feedback with us. We truly appreciate your kind words and your recognition of our efforts.At Trajector, we are dedicated to providing the best possible support and assistance to our customers with the information and resources available to us. Your feedback motivates us to continue delivering a high level of service.If you ever have any suggestions or if there's anything specific you believe we could improve upon, please feel free to let us know. Your in... read more
Good Morning, the team that was assigned to help me have been very helpful and attentive whenever I call. The Team has always been patient instructing me in sending information to them through the computer. I am very grateful, thankful to Trajectory Medical. The Team I work with is a blessing.
Business response:
Hello, ******! We're absolutely thrilled to hear about your positive experience with our team at Trajector Medical. It warms our hearts to know that our dedicated team has been both helpful and attentive to your needs. Your satisfaction is of utmost importance to us, and we're here to make the process as smooth as possible for you.We're pleased to have been able to assist you with sending your information to us to review, and we truly appreciate your kind words. Our team considers it a privilege to work with you and is dedic... read more
So far so good - the phone calls are hard to hear most times. Lots of call and emails and nothing completed yet regarding seeing a medial exam.
Business response:
Hello, ******! Thank you for sharing your feedback about your experience with Trajector Medical. We greatly appreciate your input, as it helps us enhance our services to better serve you.We're pleased to hear that your overall experience with us has been positive so far. However, we apologize for any inconvenience you've encountered regarding the clarity of phone calls. We understand the importance of effective communication, and we're actively working to improve call quality to ensure smoother interactions.We also acknowled... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.9 star rating with 12,291 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open on Monday at 8:00 a.m.