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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really bad rooms no longer are cleaned or towel change due to lack of personnel and when we called House keeping a very angry Manager said they were suppose to tell us at check in. we stayed two days without linen change nor garbage thrown out restaurants
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, Wesley. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor too far away from everything no microwave in hotel too much smoking the food selection in hotel
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor The room was horrible. It is in need of a remodel. That was the worst room I ever stayed in. I was in the West wing. I tried to get an upgrade, but there was no availability in the Havana and South wing. I will not be returning to the Tropicana. Also, the controls for the temperature was broken, no towel rack in the bath to hang towels on and the tub was filling up when showering (I made sure the switch was down). Nice staff
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing Staff was unwilling to help when. We checked in I had a reservation I cancell3e and wanted my credit ro go towards it but they didn't wanna hear m3 Nice atmosphere
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fair
Business response:
We appreciate you taking the time to provide your feedback, Julie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing They didn't come and clean the room daily. At all I like the price and the atmosphere was ok.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Glenda. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
Business response:
Thank you for taking the time to provide feedback on your recent visit, Denise. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,211 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.