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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, S. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair staff is not fast to queries like requesting new bath or face soap no free amenities like free food or breakfast grant hotel with casino
Business response:
Thank you for providing your feedback and letting us know about your experience, Vishlesh. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Poor Smell of smoke everywere. Very old furniture. Locations is top
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
it was my husbands birthday and starting at the hotel my special requests when booking were not met. then we were told $ food places all close and no where close near by in middle of the night. I like how much there was to do and we didn’t need to leave the building for any of it
Business response:
Thank you for providing your feedback and letting us know about your experience, Jessica. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
me depciono no fue lo que esperaba en la habitación no había shampoo, ni acondicionado, la piscinaestaba vacía, no había muchas indicaciones de como llegar a los lugares, no tenían maquina de hielo en los pisos.
Business response:
Agradecemos que haya elegido nuestro resort para su reciente estadía y agradecemos sus comentarios. Estamos decepcionados de que su experiencia no refleje nuestras comodidades de clase mundial y la propiedad AAA Four Diamond. Estamos agradecidos de conocer estas áreas de oportunidad con mayor detalle. Si desea hablar más sobre su experiencia, contáctenos en https://totalrewards.custhelp.com/app/ask_first. Gracias por sus comentarios y esperamos estar en contacto con usted en breve.Agradecemos que haya elegido nuestro resort ... read more
great price for a short stay but wouldn’t go back. our room was clean but the shower was broken it would leak water all over the floor and I almost fell and hurt myself multiple times. the crowd of people at night time didn’t make me feel safe, I had multiple homeless people walk up to me inside the hotel asking for money. I will not be returning. having access to multiple restaurants and stores
Business response:
We appreciate you taking the time to provide your feedback, Christina. Your comments have been shared with the appropriate team.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Bad Stationnement très loin du lobby. Pas de valet. Pas assez d'indication pour "check-in". Attendu près de 1h pour "check-in". Chambre Pas très propre. Tapis sale. J'attends le remboursement pour les 2 nuits non utilisées.
Business response:
Gracias por proporcionar sus comentarios y hacernos saber sobre su experiencia, Claude. Establecemos altos estándares para nosotros mismos y lamentamos mucho escucharlos sentir que no se cumplieron en esta ocasión. Esperamos tener la oportunidad de servirle mejor y obtener su calificación de 5 estrellas en un futuro próximo. Tropicana Atlantic City
Highly upset with my stay. The rooms smelled old and moldy. Stayed for 2 nights and housekeeping never came. The rooms didn’t have full bath towels. Asked for towels that we never received.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Tropicana Atlantic City has a 3.9 star rating with 89,211 reviews.
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.