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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Room cleanliness and facilities, carpet and furniture were worn Location, activities, restaurants, bars
Business response:
We appreciate you taking the time to provide your feedback, Ade. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Room Was Unclean And Not Worth The Money I Paid it was not clean, the bathroom was dirty, the walls were smeared and ripped, the shower was dirty, the desk inside of the room had gunk all over the place, the bed sheets had stains on them. it was just “okay”. it definitely was not worth 170$ that I paid for the night for the room we received.
Business response:
We are sorry to hear about your poor experience, Klaudia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It was ok. Pool hours suck. Rooms wreak of Marijuana. Cleanliness not so great. Condition of rooms (smoking) poor, outdated. Crappy, outdated television. I also heard from other colleagues that the North tower was horrendous. Casino is nice. Meeting space nice. Pool hours suck.
Terrible. Arrived ro filthy room with stains on sheets, blood on pillows and wallpaper coming off walls, headboard caked on dust. You. An see the walla haven't taken been cleaned in years.. Missy one of your operators was very rude when we called a about our room. Next day manager transferred us. We should have gotten free room. We were there two nights. This was our honeymoon! Also valet parking closed. all restaurants at Chelsea tower closed, most people smoking pot in the building in every corner of it. No real security t... read more
Wanted to stay another night but it wasn’t worth it Hotel room was not clean refrigerator didn’t work no microwave tv also didn’t work location
Business response:
Thank you for taking the time to provide feedback on your recent visit. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
The worst stay every!!! The tower they had my overnight stay in was old and not clean!!! I hated the fact that I was placed in the Havana Tower which was very old and out dated and was in smoking room which I don’t smoke. smelled smoke thur out the hallway Eve while in my room!!!
Business response:
Thank you for taking the time to provide feedback on your recent visit, Linda. We apologize that your stay experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
was a disaster from checking in toll check out cleanliness staff and everything not much
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Nicole. We apologize that your experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
never staying at Tropicana again the hotel staff was very rude our rooms AC was broken on a 80 degree day, they moved our room and has same problem. had to wait 3 hours for maintenance to fix. location
Business response:
Thank you for taking the time to provide feedback on your recent visit, Megan. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,211 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.