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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bad
Bad Stuff was real rude and they double-booked me and double deposit out of my account I'd even stay for the whole night I stayed for an hour and I'll so upset I just left Absolutely nothing the staff ruin the whole trip
Disappointing Los cuartos sin estetica arreglaron y no pintaron
Poor The room n the service Nothing
Worst hotel I have stayed at in probably 30 yrs The lady asked if I wanted smoking or non, I said smoking then she tells me that there are no smoking rooms available. Got to the room and wasn't pleased at all. Hadn't been cleaned very well and it made me feel like I was in some flea bag motel somewhere other than where I was. I told my husband that I would ask to upgrade but we decided not to make a big deal about it since it was only for 1 night. After we went downstairs for dinner tried to get to our room but the line to t... read more
Bad choose No restuarant, no amenities no fun Not much
The stay was fine Someone kept on pulling the fire alarm, we seen a weed pipe on the floor going to the elevator The hotel is located near restraunts and other casinos and gas stations
Business response:
Hi Denean, thank you for sharing your review. Thanks, Tropicana Laughlin
Very bad stay will never come back Dirty room,coffee pot didnt work.charged for the refregirator.and chartered to use my debit card at Carnegie restaurants. Nothing,terrible stay
Business response:
Thank you for providing your feedback and letting us know about your stay Paul. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Bad First of all the room was very dirty. It had never been wiped down as far as dusting goes. The carpet had food and other things on in. The tube took at least 15 to 20 minutes to drain after a shower . I had booked for 2 nights however couldn't stand the dirt and other situations. I ask to get my money back for the second night and was refused. I am a travel agent with a company out of Scottsdale Az and will advise my clients not to book with this resort / casino. So sorry for you customer service. I guess it went out the... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Karen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope that you can give Tropicana Laughlin another chance to earn your business in the future. Thank you, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 32,285 reviews.
Tropicana Laughlin is closed now. It will open at 9:00 a.m.