This profile has been claimed by the business owner or representative.
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Fair
Hotel/casino But room service needs a lot of work. 4 adults but would only give 2 towels . We had no hand towels or wash rags either. They need better food and they are way over priced. If I didn’t pay so much for my room than I wouldn’t complain about food prices. But their cafe has gone down hill and it was gross It was ok
Business response:
Thank you for providing your feedback and letting us know about your stay, Terry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Bad They didn’t come in the room clean my room and I was in a handicap room very sad
Business response:
Thank you for providing your feedback and letting us know about this issue. Unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Bad The restaurant was horrible 75& in food for bad service cold food and rude management, check in was 41/2 hours standing in line, room was dirty no one was friendly or Pleasent horrible experience Nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Anonymous. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair
Great Sunny Lake Days! Facility is outdated, restroom was clogged and rusty. The room did not have showering towels. We had to ask for them. Location and decent size room. Staff was very friendly and efficient.
Business response:
Hi Hector, thank you for sharing your review. Thanks, Tropicana Laughlin
Planed on staying for 3 nights, stayed 1 Very disappointed decent restaurants and all bars were closed. Made the stay boring. Also wearing a mask was uncomfortable. Bed was comfortable.
The room was not worth the money The room The casino
Business response:
Thank you for sharing your feedback, Jana. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Rooms were dirty and dusty no clean towels Rooms were dusty and not clean. Definitely not staying here again. Old furniture needs to be updated. Nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Cesar. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.