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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Checkin was awful. Staff was rude. Our air conditioner was not working properly. They never came to clean our room and g Everything was Awful and we had no free WiFi when it stated in our room book their was free WiFi. Had to pay 14.99 for 2 days of WiFi Nothing but location
Business response:
Thank you for providing your feedback and letting us know about your stay, Amber. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do offer free in-room wi-fi for one device with an upgrade available for multiple devices. As outlined in our Health and Safety Plan, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. We do hope you give us another chance to earn your business in... read more
From beginning to end I was glad to leave.
Business response:
Thank you for providing your feedback about your stay, April. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Bad They did not clean the room before my second day. The key to get in the room did not work the beginingg of the first day and second day. Wait a lot time to wait the security to open the door. Nothing
Business response:
Thank you for taking the time to let us know about your stay, Wendy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. As outlined in our Health and Safety Plan, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. Thank you, Tropicana Laughlin
Bad I ordered a set of towels from housekeeping and they didn't come for 4 hours called them again and they didn't come in 2 hours. Gambling that's it
Business response:
Thank you for providing your feedback and letting us know about this issue, Vaisiana. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Fair
Bad Having to wait in line for 50 minutes at the elevator to get up to my room. Having to wait in line for over an hour to do my registration.
Business response:
Thank you for providing your feedback and letting us know about this issue, Bobbie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
No applicable No applicable God bless you
I would never stay there again, price was too high for what you get The hotel definitely needs updated, we had no wash cloths or hand towels, the bed looked like a 5 year old made them, tv didn’t work properly, very disappointed The staff were very busy but very professional
Business response:
Thank you for providing your feedback and letting us know about your trip, Donna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair They don't have clean towels, that was frustrating with no towels in my room, so we cannot take shower, that pist me off. They don't give us breakfast
Business response:
Thank you for sharing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,384 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.