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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Cleaning, for the bathroom to have been swept, and the room to be dusted down Was not asked if I wanted a fridge in my room. Good.
Business response:
Thank you for taking the time to share your experience with us, Adela! We look forward to your next visit at Tropicana Laughlin!
Poor
Business response:
We are sorry to hear about your poor experience, Jeff. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing Had a firm reservation through Bookings for KING non-smoking and got a two Queen, smoking. Was there for only a short sleep and on my way. Carpet was not vacuumed sufficiently (swizel stick base of nightstand, large crumbs next to bed frame leg. Guess I got what a bargain room charge rate provides. Room was spacious enough for two queen beds, bathroom was also spacious
Business response:
We appreciate you taking the time to provide your feedback, Bill. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
We didn’t care for it, we won’t be coming back to stay. There was no staff, I ordered extra towels and the left them on my bed unfolded the next day. There was no cart to take my luggage down or a bellman. The property and location is great, it looks really nice outside.
Business response:
We are sorry to hear about your poor experience, Pearl. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor No serbia el sink de el baño
Business response:
Agradecemos que se haya tomado el tiempo para brindarnos sus comentarios, Edgardo. Sus comentarios se han compartido con el equipo correspondiente para recibir sus comentarios y atención. Valoramos su patrocinio y esperamos darle la bienvenida nuevamente.
Fair 3 elevators were down. Took 1/2 hour to get from 15th floor to lobby. Check in clerks talking among themselves while line to check in got longer.
Business response:
We appreciate you taking the time to provide your feedback, Ralph. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
Thank you for taking the time to share your experience with us, Marius! We look forward to your next visit at Tropicana Laughlin!
Poor Elevator took over 35/40 min and room was not cleaned at all My sheets and blankets smelled horrible the floor was dirty and the bathroom looked like it was barely clean , elevators were horrible waited over 45 min for them .
Business response:
We appreciate you taking the time to provide your feedback, Karla. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
Thank you for taking the time to share your experience with us, Deziree! We look forward to your next visit at Tropicana Laughlin!
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.