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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience The room was dirty and mold on the air vents. The toilet was broken. When I called down stairs they didn't care. O have never been to a casino where they allow children to be out walking around at all hours The location was great. Had a good sandwich shop inside. They also had a great 80's band playing in the bar.
Business response:
We appreciate you taking the time to provide your feedback, Christine. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Не вернули депозит Не вернули депозит Не вернули депозит
Business response:
Мы ценим, что вы нашли время оставить свой отзыв, Максим. Ваши комментарии были переданы соответствующей команде за их вклад и внимание. Мы ценим ваше покровительство и надеемся приветствовать вас снова.
I had a good time. That the room had no refrigerator. In my room the toilet always ran. I had to fix it all the time. room good. liked the pool area. beds were nice. I slept well. I did have some problems getting a blanket for my sister, some staff tried to charge her 45 dollars to get a blanket. They need to make sure their staff is honest and not trying to con the customers. My sister didn't go for the con. We let the front desk know what happened when we left. I didn't get my e-mail receipt they said they would e-mail. We... read more
Business response:
We appreciate you taking the time to provide your feedback, Sophia. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
I had already paid for the hotel stay just to arrived, checked in and find out that they had over booked the hotel and I Service Location
Business response:
We are sorry to hear about your poor experience, Maria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Not a good experience, I rented the room for two nights but I only stayed there Saturday night. I rented a room at anoth Not clean! The room carpet was dirty, they didn’t even vacuum the carpet. The bathroom was dirty too!
Business response:
We appreciate you taking the time to provide your feedback, Lissett. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair Poolside cafe employees , very rude trying to rush orders , Asked for a toasted bagel with cream cheese , so irritated I didn’t notice she gave me a bagel non toasted with lots of cream cheese. Just think someone should help in there at least with management, I didn’t want to ask her to fix it since it was a rude conversation from the start.
Business response:
We appreciate you taking the time to provide your feedback, William. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Will not return. Terrible eating choices. Went off-site to eat all meals. Unattractive facility. Was given 22nd floor room. Was celebrating 65th anniversary.
Business response:
We appreciate you taking the time to provide your feedback, Harvey. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
3, Check in receptionist was rude. Poolside restaurant staff was rude also. The bed where comfortable. The staff in pool side restaurant were mean and check in were trouble.🤦 Never again will stay there.
Business response:
We appreciate you taking the time to provide your feedback, Debra. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Not a pleasant experience From the moment we walked into the lobby it felt unwelcoming. The person who checked us in to our room was not helpful when we were asking questions about the property. We were not provided a receipt and she went over the charges very quickly. It was not busy at the time, no one else was in line to check in. When we asked for both of our rooms close by she said the best she can do was 8 doors down from one another. They were actually 18 doors almost on opposite ends of the hotel. There was no fridge... read more
Business response:
We appreciate you taking the time to provide your feedback, Juliana. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.