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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
We are sorry to hear about your poor experience, Heather. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
We are sorry to hear about your poor experience, Juan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Not worth it. Requesting a refund Elevators were not working in 119 degrees the entire stay. Workers were rude and cut us off in lines to exit and enter the buildings to bring other customers in Close to river
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Over all it was fine The pool was not open to refreshments during week and no maid service. Also poor selection of eating
Business response:
We appreciate you taking the time to provide your feedback, Terry. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor
Business response:
We are sorry to hear about your poor experience, Wendy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Fire alarm went off. Rooms are muggy
Business response:
We appreciate you taking the time to provide your feedback, Tonya. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
not recommended Never received room service. Linen for the 3 nights never received clean towels or cleaning services. I called the cleaning services and only brought towels for the day and room never cleaned it. It has been 12 days still waiting for my deposited.
Business response:
We are sorry to hear about your poor experience, Ana. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing I didn't like that. We requested a Mini fridge since we got there. And we never received one. That they never cleaned our room. We had to ask for things that we ran out like toilet paper. The restaurants weren't open all the time.
Business response:
We appreciate you taking the time to provide your feedback, Norma. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor
Business response:
We are sorry to hear about your poor experience, Jose. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.