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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not thinking of staying there again! I asked for my room to be cleaned 3 times and they never cleaned it! I kept getting locked out! The key cards were not working! The elevators were broken down and only 2 worked, there was a line to get in the elevator. We had to wait 30 minutes just for an elevator! Nothing
Business response:
We appreciate you taking the time to provide your feedback, Monica. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair The bartenders in the casino were overcharging me for drinks, different price transactions for the same drink, some stafff were helpful others were very rude, too little elevators for the amount of people on the property, nice pool, great sub shop the cafe workers we’re very nice and friendly, rooms were nice and clean for the most part housekeeping was very fast in getting me what i needed. comfortable property to stay at.
Business response:
We appreciate you taking the time to provide your feedback, Nereida. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Wouldn’t stay here again don’t recommend it Staff is very unfriendly and rude and elevators were broken It’s a cool view
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
We are sorry to hear about your poor experience, Christopher. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for taking the time to share your experience with us, Sueishi! We look forward to your next visit at Tropicana Laughlin!
Would not recommend. Not very clean, with bugs and hair on bed. The 1st room had a leak in the bathroom toilet.. 2nd room had bugs on the bed. 3rd room was not cleaned sunflower seeds on the floor, beds at hair all over, the bathroom even had hair on the toilet, stain on the sheets with brown thread. Would not recommend this hotel ratings need to go down so they can stop deceiving their guests. The staff was very friendly
Business response:
We appreciate you taking the time to provide your feedback, Esther. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor my AC didn’t work properly location
Business response:
We are sorry to hear about your poor experience, Maria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for taking the time to share your experience with us, Blueboom! We look forward to your next visit at Tropicana Laughlin!
Bad Elevator didn’t work for the entire time I stayed had to wait in line for over an hour to go to my room and to come down stairs aswell no matter what time it was !
Business response:
We appreciate you taking the time to provide your feedback, Jose. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.