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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Price was good Have refrigerator toilet seats low for old people
Business response:
Thank you for taking the time to provide feedback on your recent visit, Timothy. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Disappointing my walls in my room were dirty and the water in the tub didn’t go down the drain Close to restaurants walking distance
Business response:
We are sorry to hear about your poor experience, Elizabeth. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
it was a mess when checking in. there was a water leak in the building where they had put us and it was super obvious th it was a mess when checking in. there was a water leak in the building where they had put us and it was super obvious that it had happened before I had checked in so they could have given me a different room right away rather that making me walk over there and then back to the lobby and wait in line again to get a new room. we were super tired after driving all day and it took so long to get our room. A go... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Lina. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair I asked for a non smoking room and front desk said they didn’t have one available. When I decided to checkout because of this they suddenly found a room.
Business response:
We are sorry to hear about your poor experience, Esmund. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Rates high and not even on the river walk Music and dancing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kitty. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Not a friendly place My little getaway started like this: I got in line for the check-in and they asked me outloud: “Hey, do you need help?”. Usually people greet me differently in other places I stayed but ok. When we left the check-in we started walking through the casino to understand which way we wanted to go since it was our first time being there and security starts walking behind us just watching. So I decide to stop because it was starting getting weird and they scolded us because we’re not supposed to walk with a mi... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Marsida. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair moths everywhere and bugs on the bed location
Business response:
We appreciate you taking the time to provide your feedback, Tiffany. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
Thank you for taking the time to provide feedback on your recent visit, Jesus. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair me cobraron por algo diferente a lo que me dieron pague por una habitación de 2 camas me dieron una sencilla
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.