Tru by Hilton Goodyear Phoenix West

Eugenie 

on Expedia

a year ago

This is in a newly developing area. There was a view of construction site outside our window. No big deal, as we were there for Sprig Training and not to linger at hotel. Staff was great! Recommended restaurants, resolved and followed on an issue in the room. They were diffusing a strong perfume scent each time the heat/cool blower went on. I had an adverse reaction to it, but they (and we) resolved it by increasing the temp of the room so the blower would not activate. They also, upon request, did not use any strong scented... read more

BRUCE ALLEN 

on Expedia

a year ago

Nice place. Breakfast was ok. Room was clean, but small. 

Sergio 

on Expedia

a year ago

Average hotel 🙁 

Jefferson 

on Expedia

a year ago

Check-in wasn't the best. When I arrived (5:30 PM) room wasn't ready so had dinner nearby and returned. Upon check-in was told room wouldn't be made each day (which meant the bed wouldn't be made) but fresh towels were delivered daily. Loved the window power room darkening shade. Breakfast was very good. Staff was friendly. Property around hotel is under construction but it didn't affect parking. Easy access to freeway. Freeway traffic noise was low (room 319) but tv noise from adjacent room was annoying. I would stay at thi... read more

mark 

on Expedia

a year ago

With parking in the back the back door should be open during most hours. The sign says it should be open until 10pm, but it’s not. Now you need to walk around the building, just a pain. But overall it’s a nice place.