This profile has been claimed by the business owner or representative.
Tru by Hilton Goodyear Phoenix West
- Hotels
- Goodyear, AZ
About this business
Location details
1430 N Bullard Ave, Goodyear, AZ, 85338, United States
Get directions
Business response:
Hi, Cynthia. Thank you so much for the review!
Not great Felt very much like a college dorm room. There was no dresser to put clothes and then that made unpacking everyday and repacking a pain in such a small room.
Business response:
We sincerely apologize for the inconvenience you experienced during your stay with us. We understand that the lack of a dresser in the room made it difficult for you to unpack and store your clothes comfortably, which caused daily frustration. Your feedback regarding the room size and furnishings is invaluable to us, as it helps us identify areas where we can improve our guests' experience. Thank you for bringing this to our attention. We appreciate your honest review and will take your comments into consideration as we work... read more
Business response:
Hi, James. Thank you for your review! Hope to see you again in the future.
I was very happy with the accomodations.
Business response:
Thank you, Reginald. We appreciate your review!
Business response:
Hi, Oluwasegun. Thank you!
Business response:
Hi, Beatriz. Thank you for your review! Hope to see you again in the future.
I stay at this property once a month. I keep coming back because I feel safe and the staff is great. However, my only complaint is the soap and shampoo dispensers are always dirty with some mold. Nobody is lifting them up to clean them. This has been the same in every room. Please notify your cleaning staff!
Business response:
Hi, Lisa. Thanks for taking the time to share your positive experience. We appreciate it!
This was my second stay here and I'm still impressed by the cleanliness of the room.
Business response:
Hi, Grant. Thank you so much
Frequently asked questions about Tru by Hilton Goodyear Phoenix West
How is Tru by Hilton Goodyear Phoenix West rated?
Tru by Hilton Goodyear Phoenix West has a 4 star rating with 1,320 reviews.
When is Tru by Hilton Goodyear Phoenix West open?
Tru by Hilton Goodyear Phoenix West is open now. It is open 24/7.