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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
They were great from the first call to the appointment to the service received. I would recommend them unconditionally.
Business response:
Kathyann, your feedback speaks volumes that we are doing the right things for our customers, and providing a positive experience. We take reviews seriously, and use them for opportunities to make necessary changes. Thanks for your business and your loyalty.
Very helpful with oil change and setting up an appointment for another issue that came up the same morning.
Business response:
Thanks for your time, your business, and your feedback on your service appointment. The dealerships work hard to provide quality work from setting appointments to actual visit on your vehicle. We are here for all your service needs, and are as close as phone call. We appreicate your business.
Always has great customer service. Waiting room is always clean. When service is completed, I am updated on work and recommendations on my vehicle.
The whole team at Truck City Ford was extraordinary! !! Highly recommend them for your next purchase. We have now joined the Ford family!!
Business response:
Kathy, your review sounds like we are doing the right things for the customer, and that is our Mission Statement rolled up. We are working hard to change the negative perception of the auto industry, and work hard to embrace needed change to better improve our community perception of Integrity and Value in the auto industry.
fixed everything that was needed correctly the first time...mario was awesome and followed through on the entire process
Truck city ford is great. Always have what you need. Great place to buy a car.
Business response:
RFLING71, thanks for taking time to write us a review and provide feedback on your recent visit to Truck City Ford. We want to be your dealer for service and sales, and we are as close as a phone call for any needs. We appreciate your review and your business.
Nate has helped me since I purchased my car with my many issues. I think the service he provides is exceptional. He has always made sure I had a car if mine needed to stay to be worked on and given me a heads up on how long things might take. Thank you Nate!
Business response:
Thanks for your feedback and your loyalty! We appreciate your business, and our service group is among the best in the state. Nate does a super job of keeping his customers informed, ensuring the right work is done right the first time, and supporting the customer throughout the process. We will continue to work hard to maintain your trust and your business.
Everything went smooth. Nate did an excellent job and communicated well. I would not hesitate to use this dealership again. Nothing to do with the dealership. The water pump situation on a 17 explorer is beyond stupid. The people who designed that should learn to replace them before they design anything else.
Business response:
Jeff, what a great review for Nate and the dealership! We use every review to be sure we are doing the right things, and keeping the process the best for the customer experience. Thanks for the feedback and your business.
I want to thank mike Rodgers and Eddie haddad for taking care of me and help me with my Expedition,
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,201 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.