This profile has been claimed by the business owner or representative.
Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Nate Lewis has always been very efficient and takes care of all of my concerns.
Business response:
Nate is a terrific advisor and is requested often by customer. We appreciate your business, and will keep working hard to retain your loyalty to the dealership.
Very friendly staff. Happy with service and state inspection. Service took a while but my service advisor Richard had accurately communicated approximate wait time. Will be back.
Raul and Charles and the person that explained the features on the vehicle were all extremely helpful.
Service was professional, courteous and explained what needed to be done and the cost involved. They completed the service and it solved the problem.
The service done to my vehicle was efficient and done with quality. Will be returning soon.
Everyone was friendly and the service was completely in a timely manner. I would recommend again
Business response:
Thanks for your business and the five star rating. Richard does a great job, and is highly recommended by customers.
The service was completed much quicker than expected even though it was during lunchtime. Amazing!
It took a few times for me to put it in the service shop for it to get figured out but eventually it did get resolved. I got my car back twice and both of those times it continued to break down on me, but I was eventually offered a comped rental and tow which was so helpful. On the third time I put it in it was repaired.
Quick and friendly service. It's like they understand I don't want to be there for hours.
Business response:
Thanks for the feedback and your rating. We work hard to provide a top notch customer experience, and use the feedback to find where we are missing the mark in this area. Service visits can be frustrating, but the team at Truck City works hard to take away that perception through great customer service, timely and professional work, and continuing to keep the customer in the loop throughout the process.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,201 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.