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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Although I was pleased with service advisor and manager, I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy oil change job when oil dripped onto the driveway when I got home. Quality of the service technician work is what I rated this on. They also left a tire valve cap off (no big deal I guess b/c I have more). Just seems like techs may be in such a hurry that quality of service suffers. Not paying attention to detail. I wish we... read more
Business response:
“I just called and left you a voicemail. Please call me back at your earliest convenience. I look forward to speaking with you and resolving your concerns to your complete satisfaction. Thank you, Mike Rodgers, Service Director.”
Excellent experience in every way. Ordering, status updates, and pickup were extremely easy and I was informed the whole way. Would be happy to work with Truck City Ford and Bob again!
Tried to have my vehicle serviced at two other dealerships and was told It could take weeks. At Truck City I received prompt attention.
Business response:
Our service team at Truck City is among the best in the state. We are delighted we were able to help with your vehicle, and would love to be your service dealer of choice going forward. Thanks for your time and your business. Wishing you a prosperous 2023.
Alex with Truck City for is the great. Will never deal with another dealership for our fleet needs!
The dealership honored our warranty by replacing a defective turbo booster in our F350. After a year of struggling with a bad turbo booster, it is nice having a working vehicle again.
I have done business with your dealership and have always received good service with helpful employees.
Best service around the town ! ! Noe help me whit all problems on my truck really good service whit noe!!
Travis Guerrero went the extra mile and kept me in the loop every step of the way. It wasn’t the news I was expecting but he broke it down so I could understand.
Business response:
We appreciate your review, and would definitely recommend Travis for your service advisor. he has vast knowledge, professional demeanor, and always goes above and beyond. We wish you a prosperous 2023.
Truck City Ford Service Department in Buda is A+! Mario and Nate are professional, enthusiastic and very knowledgeable.
Business response:
Truck City ford has one of the best service groups in the entire state, and has a top notch devoted team. We appreciate your business, and Mark and Nate are among the best. Thanks for the review and five star rating. Wishing you a prosperous 2023.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,200 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.