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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Super nice and went above and beyond. Thank you for great service and follow up.
Had water leaking into the passenger side floor board. The team at Truck City Ford who is able to fix it under my certified preowned warranty.
Business response:
The service team had Truck City remains among the top in the state, and our Service Advisors work hard for the customer. Glad we were able to find the issue and solve it for you in one visit. Thanks for your business!
Ordering online was super easy with Bob Salinas. He walked me through the process all over the phone. I ordered the Maverick in which I was not expecting it this year due to how popular the truck was becoming. Hearing how the prices were going up on vehicles due to demand. The price of the truck did not go up. The Ford City Truck Buda speaks with clarity , no trickery. I’m still in AWW with my Maverick, it’s so much more than what I expected. I’m also in AWW that the FORD financial bank approved me in financing through them.... read more
Business response:
Reviews like yours makes us feel like we are doing the right things for the customer. the online ordering process has really taken off this year, and we appreciate the patience required with the process. Bob does a super job of keeping his customers informed on progress, and keeping everyone in the loop. We appreciate your business and your time. Wishing you a prosperous 2023.
Had a great experience working with Jason throughout the process of ordering my Bronco to purchasing it. Great experience with the purchase process and super easy. I've been telling all my friends of the excellent service here.
Business response:
Nate, the customer order process has really taken hold this season with all the opportunities in the automotive business and delays. Jason does an excellent job for all his customers, and never disappoints. We appreciate your business and the five star rating. Wishing you a safe and prosperous 2023.
Everyone was an expert. Staff was very accommodating. Bring the car to our house for a test drive made it all possible for me
Business response:
Jennifer, congrats on your recent purchase, and home test drive experience. We will work hard to make everything convenient for the customer, and sounds like we made that happen for you. Wishing you a prosperous 2023.
Nate is the best. Great communication and he delivers what he promises. I highly recommend Truck City Ford.
Business response:
Nate is among the highest requested Service Advisots for his knowledge base, his professionalism, and work ethic. We appreciate your business and your time for the review. Thanks for being a loyal customer.
Cory Kuipers is an amazing Service Advisor! I hope I always get him for future service needs!
Business response:
Thanks for the feedback, and you can always request Cory as your Advisor. He has a great knowledge base, professional manner, and works tirelessly for the customer. We appreciate your business, and wish you a prosperous 2023.
Travis, Neil, Daniel were above average. They provided peace of mind by educating me on what the problems were and my options. Bravo. Retain these employees.
Business response:
Omar, we appreciate your business and acknowledgement of our staff. They work hard for their customers, and are all professional and knowledgeable advisors. We appreciate your loyalty and your time.
Never had any problems dealing with Truck City Ford, my last service was as seamless as always.
Business response:
Thanks for the positive review and great rating for Truck City Ford service group. Your loyalty is greatly appreciated, and we are honored to be your service dealership. Our team is among the best in the state, and we wish you a safe 2023.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,200 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.