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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
All Went well with the service: oil change and filter, tire rotation. Then 2 weeks ago a friend noticed that I was missing 2 lug nuts. Upon purchasing lug nuts and installing I also noted that many of the lug nuts were loose. I was out of town at the time so I could not return to Truck City.
Eddie made buying my truck fun and simple, if you had more 5 stars I would give him the max!
Business response:
Jack, Eddie can turn a transaction into a pleasant experience for his customer while not missing step on the vehicle or any details. He is one of the top performers, and is a valued staff member. Your feedback helps keep us on our toes always working to improve our processes, and make the right decisions that will impact our customers. We appreciate your business and the five star rating.
Very nice,, helpful. And the waiting area is very much appreciated. Thank you for your help
Business response:
Truck City Service Dept. is among the top in the area, and works to keep things moving, the customer informed, and the service experience positive. Thanks for your business and the five star rating.
Best experience every time I visit there. Service and the advisors are on top of there game. Very attractive
Business response:
When we speak of the customer experience, Truck City advisors always come to the top. Our Service Advisors deliver great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty.
Just purchased a new truck from truck city ford in Buda. Eddie and Zach were great help and I am happy with my purchase. We are customers for life!!
Business response:
Truck City is one of the best in the state, and Eddie will always work for the best deal. Zach follows up with superior customer service through the papework process and financing. We appreciate your time, your business, and the five star rating.
Mario Fuentes was a true professional and provided great customer service. He kept me informed on the repair status of my vehicle. Highly recommend any service needed on a Ford to go to Truck City Ford and ask for Mario!!
Business response:
When we speak of the customer experience, Mario's name always come to the top. He delivers great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty. The five star rating is the icing on the cake!
Mario is and has always been a leader when it comes to customer service. The problem was handled, and I was back in my truck fast. They were keeping me posted all along the process.
Business response:
When we speak of the customer experience, Mario's name always come to the top. He delivers great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty.
Raul, was a pleasure to deal with a real Profesional at his trade. Thank you
Business response:
Raul gets the job done for every customer, and works for the right vehicle and the right deal. We pride ourselves on being the ultimate professionals, and appreciate your business. Thanks for the rating.
Fantastic customer service. Travis, my service advisor, was patient, understanding, and very knowledgeable, which made for a very stress free experience. I will definitely return for future service, and recommend to others.
Business response:
Ian, your time is valuable and we appreciate your positive feedback for Truck City. Travis is at the top of the performance chain, and is always improving the process for better efficiency and results. Thanks for your business, and the 5 star rating.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,186 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.