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WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
15301 I-35, Buda, TX, 78610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Travis was great from start to finish. Helped me with my issue and really listened. I live in San Marcos but will keep coming back to Truck City.
Business response:
Travis does a great job for the customer, and works to keep the process simple, but complete. Truck City Ford service is among the best in the state, and we appreciate your business and rating.
I think I have found great customer service close to me and couldn’t be happier!
Business response:
Kdgutie, thanks for the positive feedback and we are happy to provide your service and meet your expectations. We are as close as a phone call for any future service or sales needs you may have.
Great experience, Stephen Polasek worked with us through the entire process to ensure we were satisfied in the end.
Business response:
Tony, thanks for the feedback for your recent Truck City visit. Stephen works hard for the customer working to ensure a smooth, simple process in a timely professional manner. We are delighted to meet your needs and expectations, and look forward to an opportunity to work with you in the future.
This dealership is always friendly, and gives you an accurate diagnosis of what needs to be done. The customer is always number one. Best experiences ive ever had with a dealership.
Business response:
Providing the customer with an accurate diagnosis is the top priority at Truck City Ford, and our techs are among the best in the business. Thanks for your feedback on your recent visit, and the five star rating.
Absolutely amazing experience! Zach was especially awesome! This was my first time buying a car and I can’t say enough how easy and welcoming the entire process was from start to finish. Highly, highly recommended!
Business response:
Kcjoseph, we are delighted that your experience was amazing. Truck City works hard for the customer, and first time buyers can be skeptical and overwhelmed. We are working to keep our processes simple, timely and transparent for the customers. Congratulations on your purchase, and we are as close as a phone call for any future needs..
Daniel was reliable friendly and Professional above all. He made my first appointment very satisfying.
Business response:
JAMESCOCO, thanks for taking your time to write us a review on your recent visit to Truck City Ford. Daniel is among the top performers, and we value him at the dealership. We appreciate your review, your business, and the 5 star rating.
Truck city Ford has been great so far! Scott and Robert have been very helpful in the service department to get me back on the road quickly. Thank you
Business response:
Thanks for your rating, and we were glad to help get you back on the road. We are here for any future needs you may have.
Great experience in my new truck purchase. The ordering process was quick and simple. Jason Harper gave me frequent updates on the status of my order. Once the truck arrived, Jason did a great job of demonstrating all the features and functionality of the vehicle (it is my first Ford so he took the extra time getting me familiar). He set up my phone connection, CarPlay, navigation preferences, etc so when I hit the road I was fully connected and ready to use the truck.
Great Service Department. They acted fast and returned my vehicle in a timely manner. Thanks Truck City Ford.
Business response:
Thanks for your time to send us a review, and providing positive feedback. We appreciate your business. Thanks for the great rating.
Truck City Ford has a 4.9 star rating with 4,186 reviews.
Truck City Ford is closed now. It will open at 8:30 a.m.