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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The problem was fixed. I am completely satisfied. Courteous and prompt service. Thank you very much.
great job took care of all my needs. Travis kept me up to date and got my car delivered to my home.
Business response:
Travis is top of the line for a Service Advisor. he is always on top of all the work, and keeps the customer in the loop. Thanks for your business and the review.
I worked with Travis Guerrero in the service department, and he was exceptional. He kept me posted on the progress of my service and provided a video of the brakes and tires check.
Business response:
What can be said about Travis except that is top of the line Service Advisor. his knowledge is vast, his demeanor is professional, and he is tenacious about the work being done. Providing the video is one more type of customer service we provide. Thanks for your review and your business.
Hailey was a great service advisor. I highly recommend Truck City Ford for your service needs. They made it easy and dropped off my car for me when it was done.
Business response:
Thanks for your business and your feedback. Solid reviews are a blessing to receive, and they are plentiful for Hailey. She deliveres top notch service, keeps the customer informed, and remains constantly alert for any changes. We appreciate your time and your loyalty.
Richard did an awesome job as always. Thanks! I’ll be returning to buy my next truck!
Business response:
Congrats on your great service visit to Truck City. Richard is a top service advisor, and will ensure work is done right the firat visit to avoid costly re-trips for the customer. Thanks for your business and your review.
Sarah Pope was amazing! She is why I will use you again. Please let her know!
Business response:
Sarah is a rock star in the Service world. She is knowledgeable, professional, and provides excellent customer service. Thanks for your loyalty, and we will see you on your next visit.
Travis was very helpful. He was able to order my tire and get it installed.
Business response:
You were working with one of the top advisors with Travis, and he never disappoints any customer. The dealership is rated highly for our sales and service, and we appreciate your time to provide us some feedback. if we can be of service in the future, please don't hesitate to reach out.
Hailey was very thorough and addressed all my concerns, specifically the issue with the recall on my backup camera. Been dealing with that over an year now.
Business response:
Marcus, we appreciate your time to give us some feedback on your recent service visit to Truck City. Hailey is working hard to take care of all her customers with superior customer service, timely work, and continued conversation related to the transaction. The team is among the best in the area, and we hope to see you again for any other service needs.
Waiting room nice, service good, waiting room nice service good, waiting room nice, service good
Business response:
Richard, thanks for your feedback based on your recent service from Truck City Ford. The team is well trained to deliver quality work in line with quality service always. Scott is one of the best, and is highly recommended daily. We are as close as a phone call for your next service requirement.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.