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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Richard made sure to give me a fast turnaround time and was very responsive to my requests for updates.
Business response:
When you are looking for quality work from one of our advisors, Richard will always deliver to your expectation or above. Our team is among the best in the area, and have a reputation for great service . Thanks for your business, and we hope to see you should any further need arise.
The oil change service and inspection were done in a timely manner. Thank you for reviewing all the results with me. Good job!
Business response:
We appreciate your business, and thanks for the feedback. Hailey will always work hard for your continued business, and is a true professional. We pride ourselves on keeping the customer in the loop, and keeping the work timely. Thanks for the rating.
Great sales staff and closing experience. I was well pleased with my experience in buying a new vehicle here.
Business response:
Thanks for the chance to work with the team, and providing us some feedback for Truck City Ford. Stephen and Bob work well as a team, and will work hard to earn and keep your business. Congratulations on your new vehicle.
Great service and help with getting a loaner. The service advisor was very helpful and genuinely seemed to want my car fixed and helped with scheduling to better suit my needs. Will continue taking my car here for service.
Business response:
Your time and business are very important to the Dealership, and we thank you for the chance to service your vehicle. Hailey does a great job, and will always provide superior customer service. Our goal is to change the public perception of the Auto Industry even if only one customer at a time. We look forward to the next visit with you.
had a very long wait and the service manager did not charge me for the oil change due to a long wait Great service I will always be back and only to Truck City Ford! Sincerely, Wm. Kevin Coleman
Business response:
Kevin, we sincerely appreciate your time to write a review and provide some feedback on your service visit. Scott is one of the best, and will never disappoint for your work. He is professional, timely and transparent at all times. Thanks for the rating, and we look forward to your next visit.
They did a great job taking care of my recall repair and the related damaged parts. Now it's all fixed for good. I'm grateful to have a safe and operational A/C again!
Business response:
We are glad that we worked your repair and recall for you, and look forward to more opportunities as they arise. The AC is definitely a "must have" in this summer Texas heat. We are here if you need anything else. Thanks for the review.
Everything promised, on time, well informed as to the progress on my truck yada yada yada !
Business response:
Robert, we are delighted everything worked out well on your service visit. The goal of our dealership is to provide excellent customer service, meet all your needs, and keep you informed through the process. Thanks for the feedback, and we look forward to seeing you on your next visit.
Great service from Blake. Great communications and updates about my recall for a computer update and took care of a warranty issue in about 40 minutes!
Great customer service and timely response or follow ups. Even called to see if something was still under warranty and covered.
Business response:
We appreciate your feedback from your recent Truck City service visit. Noe does a terrific job with all the customers, and will keep you in the loop for all work. The team is well trained, and works well with other departments. Thanks for your time!
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.