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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great experience as usual. I take all my vehicles here for service. Everyone is good to work with.
Business response:
Loyal customers to Riata Ford service group continue to bring us their vehicles due to the consisten quality work, great customer service and well trained staff. Leadership is constantly working with the teams to ensure we are up to date on new processes and products that become available. We appreciate your loyalty to Ford and to Riata Ford.
The service team was awesome. Sergio and for sure Hailey know to take care of their customers.
Business response:
We appreciate your trust and your business for our Riata Ford Service Group. The teams are among the best in the state, and only offer the best service and quality work. Sergio and Hailey often collaborate to get the best results, and will always ensure your work is done right the first time.
Nate was eager to help and accommodating. We felt at ease with him handling our case.
Business response:
We are very proud of our service group and all the teams included in that group. They work cohesively behind the scenes for the great work teamwork,and providing great service to al our customers. Nate is a true professional and is often requested by his loyal customers. We appreciate your business, your time and your rating.
Good service department. Had to drop off vehicle without an appointment with a family emergency and needed vehicle fixed within two days. Department was able to complete repair in allotted time! Received daily updates and overall happy with services received.
Truck city was great and worked smoothly for me. I was an out of town buyer and they gave no trouble or delays at all. Got me in the truck I wanted an down the road quickly!
Business response:
Adrian, the teams at Truck City are all well versed in their positions and will work hard for your needs. We value every customer whether local or from out of town. We will always try to keep your visit as timely as possible, and keep it transparent. We would love to be your service dealer, and are as close as a phone call.
I was very satisfied with how they took care of my car and the service.
Business response:
Our service team at Riata is among the best in the state, and works hard for every customer . We are dedicated to getting the work done right the first time to avoid any re-trips or additional cost for the customer. Thanks for your business, and we are here whenever you need some work done.
After to going to other ford dealerships, truck city made me believe that all dealers aren’t so bad. Thank goodness too because my confidence was going down quick after ford visits in New Braunfels and San Marcos.
Business response:
It is heartwarming to know that Truck City exceeded your expectations, and I am sorry the other Ford dealers did not provide the service you requested. Truck City will work to earn and keep your buisness, and the teams work cohesively and seamlessly together to complete your deal. Thanks for the feedback, and the recommendation.
AWESOME EXPERIENCE! I will definitely recommend Truck City Ford in Buhda to all my family and friends. Every one from managers to sales to finance all the way to the receptionist very very polite and professional. No pressure at all; transparency on there pricing and even took the time to go over everything for me and it was past closing . Truck City you rock and I will be back in the future for my next car. Thank you for the water and snacks and most of all for making me feel like I was part of your family!
Business response:
Christine, every dealership appreciates loyal customers and reviews. We take every review seriously, and use them as a tool for training or coaching if necessary. we are dedicated to changing the public perception of the auto industry. We will be here after the sale should the need arise. Thanks for your time and your business..
Very professional group of service managers and highly skilled mechanic group with lots of knowledge!!! Will definitely use this dealerships service department again!!
Business response:
Thanks for the review for your recent service group. The team works hard to earn your business, and ensure you get great customer service. Our teams work together tranparently so as to keep the process moving. We appreciate your time, your business, and your rating.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.