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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
AWESOME EXPERIENCE! I will definitely recommend Truck City Ford in Buhda to all my family and friends. Every one from managers to sales to finance all the way to the receptionist very very polite and professional. No pressure at all; transparency on there pricing and even took the time to go over everything for me and it was past closing . Truck City you rock and I will be back in the future for my next car. Thank you for the water and snacks and most of all for making me feel like I was part of your family!
Business response:
Christine, every dealership appreciates loyal customers and reviews. We take every review seriously, and use them as a tool for training or coaching if necessary. we are dedicated to changing the public perception of the auto industry. We will be here after the sale should the need arise. Thanks for your time and your business..
Very professional group of service managers and highly skilled mechanic group with lots of knowledge!!! Will definitely use this dealerships service department again!!
Business response:
Thanks for the review for your recent service group. The team works hard to earn your business, and ensure you get great customer service. Our teams work together tranparently so as to keep the process moving. We appreciate your time, your business, and your rating.
As always, Truck City Ford continues to provide excellent service for my vehicle and in a very timely manner. In and out within the hour.
Business response:
Your review tells me that we are hitting all the check marks for great customer service. Our service group is among the best in the state, and we will always work hard for your business. Our mission statement is to redefine employee, customer, and community expectations of Value and Integrity in the auto Industry. Thanks for your time and your business.
Freddie and the whole staff did a fantastic job of taking care of us while we bought our new Bronco Sport. They also make sure we were happy with the deal and gave my son his Student Discount. Thank you Truck City Ford.
Business response:
Freddie does a great job with all his customers, and will continue to work hard to keep your business. we are as close as a phone call for any future needs - sales or service. Thanks for your time, your business, and your rating.
I was dreading having to go through the sales process of buying a used car. I was pleasantky surprised that the process was easy and not stressful at all like. Adrian really listened and understood my needs and limits. He found the perfect vehicle for me. No pressure at all just outstanding customer service. I highly recommend Truck City Ford Buda!
Business response:
Congratulations on your purchase from Truck City Ford. Adrian is a top performer, and will be available even after the sale if needed. It is our job to listen to the customer, keep the process simple and transparent, and not waste your time. We appreciate your business, and the recommendation.
Truck City fixed my Truck quickly and kept me notified of the progress in a timely manner. Great experience!
Business response:
Kevin, it sounds like we are meeting our guidelines to provide great service for vehicles and exceptional customer service for all customers. We appreciate your time to give us a review on your recent visit.
Marissa was very quick to respond and she was true to her word on the price of the (2) trucks I bought from her. She also made the process quick and easy.
Business response:
We appreciate your business, and it sounds like the fleet team met the expectation and provided great customer service. Our team is well trained and ready to meet the needs of the customer. We appreciate your loyalty and your business.
Easiest car purchase ever. Zach did a great job. John and Eddie too. Even the paperwork was quick. Person who showed me the intricacies of the car was great
Business response:
The review speaks volumes about our team at Truck City, and we are proud of their dedication to quality deals and superb customer service. Zach works well on the sales side, and the the whole team is dedicated to ensuring your business is appreciated. Thanks for your time and your rating.
Everyone at the dealership seemed fair and honest. The transparency was refreshing and had an overall good experience.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,179 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.